Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet customers, explain services, and promote our mission while providing excellent service.
- Company: Join Rising Tide Car Wash, a brand empowering individuals with autism through meaningful employment.
- Benefits: Enjoy flexible hours, competitive pay, tips, and opportunities for growth in a supportive environment.
- Why this job: Be part of a mission-driven team that values social impact and personal development.
- Qualifications: Must be friendly, outgoing, and passionate about working with individuals with autism.
- Other info: Initial paid training is provided, with opportunities for advancement in a collaborative culture.
Rising Tide Car Wash is a premium car wash brand dedicated to the empowerment of people with autism. Our mission is to invite communities to see the potential people with autism have to be elite employees.
You will typically be the first person customers meet and may be stationed as a Greeter at our self-service pay stations. Your goal is to delight customers while assisting them in making a selection from our car wash service menu. Frequent communication is a key part of this role as you will be responsible for explaining our services and educating customers about our social mission, as well as communicating with the rest of the team via two-way radio. People who have had the most success in this role are typically active, love interacting with people, and spending time outdoors.
We will set you up for success with an initial paid training period which can be completed virtually. Success in this role gives you the opportunity to grow with an expanding and award-winning social enterprise, and learn about sales, service, and social entrepreneurship. This is a collaborative workplace culture (we all pitch in - no one is 'above' a task). Cross-training and advancement opportunities are available.
Responsibilities:- Greeting customers at pay lane(s) with our standardized script.
- Explaining services and setting proper expectations, answering questions.
- Educating customers about our mission of employing people with autism.
- Selling wash club memberships.
- Delighting customers with friendly service.
- Using our Point-of-Sale system to ring up transactions (handling cash/cards, opening/closing down pay stations, etc).
- Various operational tasks (applying bug prep product on cars, measuring oversized vehicles, answering store phone, etc).
- Assisting in keeping designated area tidy and participating in site cleaning.
- Maintaining a professional company image at all times.
- This is an active position in an outdoor setting.
- Friendly and outgoing personality.
- A passion for our social mission.
- A desire to work alongside individuals with autism.
- Must be able to stand and walk for long hours at a time under partial shade.
- Legally authorized to work in the United States.
This is a flexible part-time or full-time position paid on an hourly basis with tips, sales commission, and the ability to earn overtime. Base pay ranges from $12-$15 per hour based on experience.
Customer Service Advisor employer: Rising Tide Car Wash
Contact Detail:
Rising Tide Car Wash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with Rising Tide Car Wash's mission and values. Understanding their commitment to empowering individuals with autism will help you connect with the team and demonstrate your passion for their social cause during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or part-time work, showcasing your ability to delight customers and communicate effectively will make you stand out as a candidate.
✨Tip Number 3
Prepare to discuss how you can contribute to a collaborative workplace culture. Think of examples where you've worked as part of a team and how you can pitch in to support your colleagues, as this is highly valued at Rising Tide Car Wash.
✨Tip Number 4
Be ready to share your enthusiasm for outdoor work and active roles. Since this position involves being outside and on your feet, expressing your love for such environments will show that you're a great fit for the job.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Company Mission: Before applying, take some time to understand Rising Tide Car Wash's mission of empowering individuals with autism. Reflect this understanding in your application to show your alignment with their values.
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or roles that required strong communication skills. Emphasise your outgoing personality and any previous work in outdoor settings.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for the social mission of the company. Share any personal experiences or insights that connect you to their cause.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with customer service and your views on working alongside individuals with autism. Be ready to discuss how you can contribute to a collaborative workplace culture.
How to prepare for a job interview at Rising Tide Car Wash
✨Show Your Passion for the Mission
Make sure to express your enthusiasm for Rising Tide Car Wash's mission of empowering individuals with autism. Share any personal experiences or insights that connect you to this cause, as it will demonstrate your alignment with their values.
✨Prepare for Customer Interaction Scenarios
Since the role involves frequent communication with customers, practice common customer service scenarios. Think about how you would greet a customer, explain services, and handle questions or concerns. This will help you feel more confident during the interview.
✨Emphasise Your Team Spirit
Highlight your ability to work collaboratively in a team environment. Discuss examples from past experiences where you contributed to a team effort, as this role requires a willingness to pitch in and support colleagues.
✨Demonstrate Your Active Lifestyle
Given that this is an active position in an outdoor setting, be prepared to discuss how you enjoy being active and spending time outdoors. Share any relevant hobbies or activities that showcase your energy and enthusiasm for the role.
