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- Tasks: Join our team to keep student accommodation clean and welcoming while providing excellent customer service.
- Company: Unite Students is the UK's largest provider of purpose-built student accommodation, supporting over 70,000 students.
- Benefits: Enjoy a bonus, 25 days holiday, a generous pension scheme, and health and wellbeing perks.
- Why this job: Be part of a fun, friendly team that values inclusion and offers great development opportunities.
- Qualifications: Attention to detail, a positive attitude, and a willingness to engage with students are essential.
- Other info: This role requires a basic criminal record check for safeguarding our students.
The predicted salary is between 13105 - 13609 £ per year.
Hours and Rota: 20 hours per week, working 4 days out of 7 between the hours of 12pm and 4pm.
Salary: £13,105.06 - £13,609.06 + bonus + benefits per annum (depending on experience).
The Role: As a Housekeeper you will be working in our student accommodation, providing an outstanding experience for our students by delivering high quality cleaning and excellent customer service. You will play a key part in a fun and friendly team to make sure our students always feel at home.
What You Will Be Doing:
- Keeping communal spaces including entrances, common rooms, hallways and outdoor areas clean and tidy on a daily basis.
- Providing a warm and accommodating service for our customers.
- Logging maintenance issues to help keep our properties safe and secure.
What We Are Looking for in You:
- You will have great attention to detail and will take pride in delivering high quality cleaning and customer service.
- You will be hardworking and willing to get stuck in - some students are cleaner than others!
- You will be a friendly face around the property, happy to chat to our students and answer their questions.
- A positive attitude and able to work as part of a team.
What You Will Get in Return:
- A discretionary annual bonus so you can share in the company’s success.
- 25 days’ paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service.
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save.
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends.
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents.
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students: Founded in 1991, Unite Students is a FTSE 100 business and the UK’s largest provider of purpose-built student accommodation. We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.
If this position sounds exciting to you, we would love to receive your application!
Housekeeping Team Member employer: Unite Foundation
Contact Detail:
Unite Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the values and culture of Unite Students. Understanding their commitment to inclusion and teamwork will help you align your approach during any interviews or discussions.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role involves interacting with students, showcasing your ability to provide a warm and friendly service can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your attention to detail and how it relates to cleaning and maintenance. Being able to give specific examples of how you've maintained high standards in previous roles will demonstrate your suitability for the position.
✨Tip Number 4
Show enthusiasm for being part of a team. Since this role is about working collaboratively, expressing your eagerness to contribute positively to the team dynamic can make a strong impression.
We think you need these skills to ace Housekeeping Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or customer service. Emphasise your attention to detail and any previous roles where you provided excellent service.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific qualities that align with what Unite Students is looking for, such as being hardworking and friendly.
Highlight Teamwork Skills: Since the role involves working as part of a team, include examples of how you've successfully collaborated with others in past jobs or projects. This will demonstrate your ability to fit into their fun and friendly team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Unite Foundation
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained cleanliness and organisation in previous roles, highlighting your commitment to high standards.
✨Demonstrate Your Customer Service Skills
Since you'll be interacting with students, it's important to showcase your customer service abilities. Share experiences where you provided excellent service or resolved issues, emphasising your friendly and approachable nature.
✨Emphasise Teamwork
This role requires working as part of a team, so be ready to talk about your experience collaborating with others. Mention any instances where you contributed to a positive team environment or helped colleagues achieve common goals.
✨Prepare for Scenario Questions
You might be asked how you'd handle specific situations, such as dealing with a messy communal area or a student complaint. Think through potential scenarios and how you would respond, demonstrating your problem-solving skills and proactive attitude.
