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- Tasks: Be the technical guru for customers, presenting tailored cloud solutions and addressing queries.
- Company: Join a dynamic team focused on innovative cloud technology and exceptional customer experiences.
- Benefits: Enjoy remote work flexibility and opportunities for professional growth in a fast-paced environment.
- Why this job: This role offers a chance to shape the future of cloud solutions while building strong customer relationships.
- Qualifications: 2+ years in technical pre-sales and experience with major cloud providers are essential.
- Other info: Some travel may be required for customer meetings and partner events.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Customer Engineer to join our dynamic team. This is a single contributor role where you will be the technical face of our company, building strong relationships with customers and presenting tailored cloud solutions. The ideal candidate will have a strong background in technical pre-sales and cloud computing, with a focus on delivering exceptional customer experiences.
Key Responsibilities- Serve as a trusted technical advisor to customers, addressing their technical queries and requirements.
- Collaborate with sales teams to articulate the value of our solutions and support the development of proposals and presentations.
- Work closely with product and engineering teams to create tailored cloud solutions for clients.
- Assist in the development and execution of go-to-market strategies in collaboration with sales and marketing.
- Provide enablement programs and training for customers to ensure successful adoption of solutions.
- Maintain and enhance relationships with customers and cloud providers to ensure alignment and satisfaction.
- 2+ years of experience in a technical pre-sales role.
- 2+ years of experience working with a major cloud provider.
- Strong technical expertise and a proven ability to translate business needs into cloud solutions.
- Excellent communication and presentation skills to engage both technical and non-technical audiences.
- Strong analytical and problem-solving skills, with attention to detail.
- Ability to work independently, manage time effectively, and adapt to a fast-paced environment.
- Attend customer meetings to discuss and present tailored solutions.
- Respond to technical customer queries directly or via account managers.
- Collaborate with internal teams to produce and review technical materials.
- Participate in technical training and contribute to internal knowledge-sharing initiatives.
- Support account managers with pre-sales activities, including drafting proposals and delivering technical presentations.
While the role is primarily remote, some travel may be required to meet customers or attend partner events.
If you’re passionate about cloud technology, thrive in a customer-facing role, and are looking for an opportunity to grow with an innovative team, we’d love to hear from you. Apply now and let’s shape the future together!
Pre Sales employer: Enterprise Sales Personnel (ESP) Ltd
Contact Detail:
Enterprise Sales Personnel (ESP) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre Sales
✨Tip Number 1
Familiarise yourself with the latest cloud technologies and trends. Being well-versed in current cloud solutions will not only boost your confidence but also enable you to engage more effectively with potential customers during discussions.
✨Tip Number 2
Practice your presentation skills by simulating customer meetings. This will help you articulate the value of our solutions clearly and address technical queries with ease, making you a more compelling candidate for the role.
✨Tip Number 3
Network with professionals in the cloud computing space. Attend industry events or join online forums to connect with others who can provide insights into the pre-sales process and share their experiences.
✨Tip Number 4
Showcase your problem-solving skills by preparing case studies or examples from your previous experience. Being able to demonstrate how you've successfully addressed customer needs in the past will set you apart from other candidates.
We think you need these skills to ace Pre Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical pre-sales and cloud computing. Use specific examples that demonstrate your ability to translate business needs into cloud solutions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for cloud technology and customer engagement. Mention how your skills align with the responsibilities of the Customer Engineer role and provide examples of successful customer relationships you've built.
Showcase Communication Skills: Since excellent communication is key for this role, consider including a section in your application that outlines your experience presenting to both technical and non-technical audiences. Highlight any relevant training or presentations you've conducted.
Highlight Problem-Solving Abilities: Demonstrate your analytical and problem-solving skills by including specific instances where you successfully addressed customer queries or developed tailored solutions. This will show your potential employer that you can handle the challenges of the role.
How to prepare for a job interview at Enterprise Sales Personnel (ESP) Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with cloud solutions and technical pre-sales. Highlight specific projects where you successfully translated business needs into effective cloud solutions, as this will demonstrate your capability to serve as a trusted technical advisor.
✨Communicate Clearly and Confidently
Since the role involves engaging both technical and non-technical audiences, practice articulating complex concepts in simple terms. Use examples from your past experiences to illustrate your points during the interview.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've faced challenges in previous roles. Focus on how you approached these problems, the solutions you implemented, and the outcomes. This will showcase your analytical skills and attention to detail.
✨Research the Company and Its Solutions
Familiarise yourself with the company's products and services, especially their cloud offerings. Understanding their value proposition will allow you to tailor your responses and show genuine interest in how you can contribute to their success.
