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- Tasks: Join us as an Implementation Specialist, implementing software and advising on best practices.
- Company: Point of Rental Software is a leader in rental management solutions, dedicated to innovation and customer success.
- Benefits: Enjoy flexible working options, continuous learning opportunities, and a supportive team culture.
- Why this job: Be part of a dynamic team that values empowerment, innovation, and making a positive impact.
- Qualifications: You need strong technical skills in cloud solutions, SQL Server, and excellent communication abilities.
- Other info: This is a 9-month fixed-term contract with potential for growth in a vibrant tech environment.
The predicted salary is between 36000 - 60000 £ per year.
At Point of Rental Software, the Implementation Specialist (IT/Tech) is responsible for implementing company software, configuration of add-on products, advising on best practice internally and externally. As an Implementation Specialist (IT/Tech), you will be required to assist in complex infrastructure design, write and update technical documentation, and be a key figure in our external customer business.
Key Technical Skills
- Knowledge and understanding of at least one or more Cloud Solutions for virtualization, SQL Server, Backup protocols and procedures, Web Server Hosting, Microsoft Azure, Google Compute Engine, Amazon Web Services.
- Advanced knowledge of the Windows Server operating system, including features such as Remote Desktop Server, Remote Desktop Server Farms, Terminal Services, and other advanced Windows features.
- Advanced knowledge of Virtual Machine hosting and management.
- Advanced knowledge of IIS, Port Forwarding, VPN, RDS and Web API.
- POP/SMTP Email setup with Google Gmail, Microsoft O365, and other providers.
- Advanced knowledge of Microsoft SQL Server deployment methods and the TSQL programming language for automation purposes.
- Windows (7, 8, 10 and 11) and Firewall configuration.
- Knowledge of the software development process and the ability to interact with developers for the betterment of the software.
- DOS BATCH, PowerShell or .Net programming or equivalent programming experience.
Key Soft Skills
- Ability to interact with Technical and Non-Technical front-end and back-end users.
- Team player who is always available, patient and helpful.
- Excellent communicator who can explain requirements to a non-technical customer or attend customer-facing calls to discuss high-level back-end configuration.
- Advanced documentation skills for protocol, procedures, and processes so the documents can be consumed by both non-technical front-end users and technical back-end users.
- Telephone/Remote Customer Support experience (can be replaced with onsite experience or equivalent customer service experience).
Advantageous Skills
- Hire Industry experience.
- Point-of-Rental Software end-user experience.
- AWS certification (Cloud Practitioner, Operations, etc.).
- Microsoft Certified Professional/Administrator.
Please note that job descriptions cannot be exhaustive, and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.
EPIC Core Values
- Empowering – We equip our teammates, customers, and communities to reach their full potential.
- Principled – We are committed to creating an environment of authenticity, honesty, and openness.
- Innovative – We are trailblazers, committed to constant innovation in everything we do.
- Caring – We authentically care about our teammates, customers, and communities.
Implementation Specialist - 9 month FTC employer: Point of Rental Software
Contact Detail:
Point of Rental Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist - 9 month FTC
✨Tip Number 1
Familiarise yourself with the specific cloud solutions mentioned in the job description, such as Microsoft Azure and AWS. Having hands-on experience or even personal projects showcasing your skills with these platforms can set you apart during discussions.
✨Tip Number 2
Brush up on your communication skills, especially when it comes to explaining technical concepts to non-technical users. Practising how to simplify complex ideas will help you demonstrate your ability to interact effectively with diverse audiences.
✨Tip Number 3
Prepare to discuss your experience with documentation. Be ready to share examples of how you've created user-friendly guides or protocols that cater to both technical and non-technical users, as this is a key aspect of the role.
✨Tip Number 4
If you have any relevant certifications, such as AWS or Microsoft Certified Professional, make sure to highlight them during your conversations. These credentials can significantly boost your credibility and show your commitment to professional development.
We think you need these skills to ace Implementation Specialist - 9 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your knowledge of cloud solutions, SQL Server, and any experience with software implementation.
Craft a Strong Cover Letter: In your cover letter, emphasise your ability to communicate with both technical and non-technical users. Mention specific examples of how you've successfully implemented software or provided customer support in the past.
Showcase Technical Skills: Clearly outline your technical skills related to Windows Server, Virtual Machine management, and any programming languages you know. Use bullet points for clarity and ensure you mention any certifications you hold.
Demonstrate Soft Skills: Highlight your soft skills such as teamwork, communication, and customer support experience. Provide examples of how you've interacted with customers or team members to solve problems or improve processes.
How to prepare for a job interview at Point of Rental Software
✨Showcase Your Technical Skills
Make sure to highlight your knowledge of cloud solutions, SQL Server, and Windows Server during the interview. Be prepared to discuss specific projects where you've implemented these technologies, as this will demonstrate your hands-on experience.
✨Communicate Clearly
As an Implementation Specialist, you'll need to interact with both technical and non-technical users. Practice explaining complex concepts in simple terms, and be ready to provide examples of how you've done this in the past.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've faced challenges in implementation or customer support. Highlight your approach to problem-solving and how you ensured a positive outcome for the customer.
✨Emphasise Teamwork and Collaboration
Point out your experience working in teams, especially in cross-functional settings. Share examples of how you've collaborated with developers and other stakeholders to achieve project goals, as this aligns with the company's core values.
