At a Glance
- Tasks: Lead daily operations of two optical practices, ensuring top-notch patient care.
- Company: Join a well-established optical group in Manchester with a focus on quality service.
- Benefits: Enjoy a competitive salary, 35 days holiday, and performance bonuses with a Monday to Friday schedule.
- Why this job: Be part of a supportive team, enhance your leadership skills, and make a real impact on patient care.
- Qualifications: 4+ years in optical practice management with strong team leadership and organisational skills.
- Other info: Minimal weekend work allows for a great work-life balance.
The predicted salary is between 24000 - 30000 £ per year.
Location: Two Practices across Manchester
Salary: Up to £30,000 per annum
Working Hours: Monday to Friday, with very few weekends required
About the Role:
We are seeking a highly motivated and experienced Optical Practice Manager to oversee two established optical practices in the Manchester area. This is an exciting opportunity for someone with strong leadership and organisational skills, looking to take the next step in their career. The role offers a competitive salary of up to £30,000 per annum, with Monday to Friday working hours and minimal weekend requirements.
As Optical Practice Manager, you will be responsible for the day-to-day operations of both practices, ensuring that high standards of patient care and service are maintained. You will be expected to manage and support a team, implement key performance indicators (KPIs), and ensure processes are followed consistently across both locations.
Key Responsibilities:
- Oversee the smooth running of both practices, ensuring operational efficiency and excellent patient care.
- Lead and motivate a team of optical staff, fostering a positive and productive environment.
- Implement and monitor KPIs to track performance and identify areas for improvement.
- Ensure compliance with industry regulations and best practices.
- Manage stock levels and order supplies as needed.
- Handle patient enquiries, concerns, and complaints in a professional manner.
- Maintain financial records and help manage budgets.
- Work closely with senior leadership to achieve business objectives.
Who We’re Looking For:
- At least 4 years of experience within an optical practice, with a proven track record of managing teams and operations.
- Strong attention to detail and the ability to follow established processes and procedures.
- Proactive, organised, and capable of handling multiple tasks at any one time.
- Excellent communication and interpersonal skills.
- Previous experience in implementing KPIs and ensuring performance targets are met.
- Ability to manage budgets and stock levels efficiently.
What We Offer:
- Competitive salary of up to £30,000 per annum, depending on experience.
- 35 days holiday!
- A range of performance-based bonuses.
- Monday to Friday role with occasional weekend work, allowing for a great work-life balance.
- Opportunity to work across two well-established practices in the Manchester area.
- Supportive team and a positive working environment.
If you’re a proactive Optical Practice Manager with a passion for delivering exceptional patient care and have the experience required to manage two practices efficiently, we’d love to hear from you.
To Apply:
Please click apply now! Alternatively, please submit your CV or call Rebecca on 0121 778 6999.
Optical Practice Manager employer: Inspired Selections Group
Contact Detail:
Inspired Selections Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Practice Manager
✨Tip Number 1
Familiarise yourself with the specific challenges and opportunities in managing optical practices. Research the latest trends in patient care and operational efficiency within the optical industry to demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the optical field, especially those who have experience in practice management. Attend industry events or join relevant online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and implementing KPIs. Think of specific examples where you successfully improved performance or patient care, as these will showcase your leadership skills effectively.
✨Tip Number 4
Demonstrate your understanding of financial management by being ready to discuss how you've managed budgets and stock levels in past roles. This will show that you are not only focused on patient care but also on the business side of practice management.
We think you need these skills to ace Optical Practice Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in optical practice management. Focus on your leadership skills, team management, and any KPIs you've implemented in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to manage multiple practices. Mention specific examples of how you've improved operational efficiency or team performance in the past.
Highlight Relevant Experience: In your application, emphasise your four years of experience in an optical practice. Detail your responsibilities and achievements, particularly those related to managing teams and ensuring compliance with industry regulations.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively handled patient enquiries and complaints, as well as how you've motivated your team.
How to prepare for a job interview at Inspired Selections Group
✨Showcase Your Leadership Skills
As an Optical Practice Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved team performance.
✨Understand Key Performance Indicators (KPIs)
Since the role involves implementing and monitoring KPIs, be ready to discuss your experience with them. Think of specific KPIs you've used in previous roles and how you tracked and improved performance based on those metrics.
✨Demonstrate Organisational Skills
The job requires strong organisational skills, so be prepared to talk about how you manage multiple tasks and ensure operational efficiency. Share strategies you've used to keep things running smoothly in a busy practice.
✨Prepare for Patient Care Scenarios
Given the focus on patient care, think of scenarios where you've handled patient enquiries or complaints. Be ready to explain how you approached these situations and what the outcomes were, showcasing your commitment to excellent service.