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- Tasks: Support ERP users, troubleshoot issues, and enhance D365 F&O applications.
- Company: Join a global leader in shared business services across diverse industries.
- Benefits: Enjoy a hybrid work model with competitive day rates and potential contract extensions.
- Why this job: Be part of a dynamic team improving ERP systems for sustainable growth.
- Qualifications: 5-8 years experience with Dynamics 365 F&O and strong MS Office skills required.
- Other info: Contract role outside IR35 with flexible working options based on experience.
The predicted salary is between 36000 - 72000 £ per year.
Pearson Carter are working with a global client who provides shared business services to a wide variety of successful companies worldwide. From industries such as healthcare to technology, and motor sports to renewable energy, they aim to maximise every company’s potential for long-term, sustainable growth.
This is a 6 month contract but there is a possibility for another 6 month extension.
Responsibilities:- Troubleshoot ERP user issues by working directly with the ERP support team, the local IT Team and Microsoft support as necessary to resolve issues.
- Act as the Subject Matter Expert (SME) to support finance & commercial teams on the different ERP modules through expert knowledge of the D365 F&O and related software products.
- Provide first level support for end-users, including research on various data, system, and integration issues.
- Administer Dynamics 365 F&O organization access and automate role-based access as appropriate.
- Provide application support and work with the implementation team to assist with troubleshooting and maintenance of our D365 F&O applications.
- Work with support teams, implementation teams, product teams and other stakeholders to ensure a streamlined customer experience.
- Identify systems and system usage improvement opportunities and implement associated system enhancements (e.g., automation of manual steps) in collaboration with the ERP team, the account managers, and the customers.
- Work closely and communicate with stakeholders and system end users in the operating companies to improve ERP system usage, uncovering areas for improvement of developing and implementing the ERP solution.
- Experience with the following Supply Chain modules - Warehousing, Production, Inventory & Manufacturing.
- 5 - 8 years of experience with Dynamics 365 Finance and Operations in a technical or functional capacity or related experience.
- Clear understanding of how Dynamics 365 Finance and Operations interact with other technologies and platforms (e.g., Azure).
- Strong MS Office skills across PowerPoint, Excel, and Word.
- Ability to work independently as well as collaboratively with a team to meet deadlines.
- Good understanding of accounting principles.
- Participated in all stages of lifecycle of MS D365 F&O implementation projects a big plus.
The client has an office in London & Oxford. Role is hybrid - client is willing to show flex depending on experience.
Day rate:This is a 6 month contract role outside IR35 - day rate is dependent on experience but around £600.
How to Apply:Please reply asap along with your CV to be considered for this position. You can also reach out to me on harry.b@pearsoncarter.com or 0191 406 6111.
Pearson Carter is the Global Leader in Microsoft Technology Recruitment with specialist roles across the globe – www.pearsoncarter.com
F&O Support Engineer - Contract outside IR35 employer: Pearson Carter
Contact Detail:
Pearson Carter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&O Support Engineer - Contract outside IR35
✨Tip Number 1
Familiarise yourself with Dynamics 365 F&O and its Supply Chain modules, especially Warehousing, Production, Inventory, and Manufacturing. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the D365 community, particularly those who have experience in ERP support roles. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved ERP system usage or resolved user issues in past roles. Real-life scenarios can showcase your problem-solving skills and expertise effectively.
✨Tip Number 4
Stay updated on the latest trends and updates in Dynamics 365 and related technologies like Azure. Showing that you're proactive about learning can set you apart from other candidates.
We think you need these skills to ace F&O Support Engineer - Contract outside IR35
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Dynamics 365 F&O, especially in the Supply Chain modules like Warehousing and Production. Use specific examples to demonstrate your expertise and how it aligns with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Emphasise your experience in troubleshooting ERP issues and your ability to work collaboratively with various teams. Show enthusiasm for the opportunity to contribute to the client's success.
Highlight Relevant Skills: In your application, clearly outline your technical skills, particularly your understanding of accounting principles and MS Office proficiency. Mention any experience you have with Azure and how it relates to D365 F&O.
Follow Application Instructions: Ensure you follow the application instructions precisely. Submit your CV as requested and consider reaching out via the provided contact details if you have any questions or need clarification about the role.
How to prepare for a job interview at Pearson Carter
✨Showcase Your ERP Knowledge
Make sure to highlight your experience with Dynamics 365 F&O, especially in the Supply Chain modules like Warehousing and Production. Be prepared to discuss specific projects where you've implemented or supported these systems.
✨Demonstrate Problem-Solving Skills
Since troubleshooting is a key part of the role, come prepared with examples of how you've resolved user issues in the past. Discuss your approach to working with support teams and stakeholders to find solutions.
✨Communicate Effectively
Effective communication is crucial for this position. Practice explaining complex technical concepts in simple terms, as you will need to interact with finance and commercial teams who may not have a technical background.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-world challenges. Think about situations where you've identified system improvements or automated processes, and be ready to share those experiences.
