Casual Sales Assistant

Job Description

To continue our growth and expansion, we now require truly exceptional, driven, and proven Sales Assistants to join our team.

Key Contribution Areas

• Greet customers with a sincere and warm welcome, ensuring they are aware you are there to help.
• Ask open questions to discover customers\’ needs.
• Recommend, select, and locate the correct merchandise for customers\’ needs.
• Provide information about in-store offers, promotions, and store cards.
• Receive and process cash and card transactions.
• Stay aware of the latest trends and remain fully updated on product knowledge.
• Maintain a customer-friendly and customer-focused environment at all times.
• Guarantee a high level of customer service consistently.
• Educate and guide customers about the brand, the products we sell, and our store.
• Offer alternatives and suggest add-on sales when appropriate.
• Ensure store standards are maintained and the store is prepared for the next trading day.
• Comply with all company policies and procedures at all times.

Qualifications

Skills and Knowledge

• Excellent communication skills.
• Ability to work effectively within a team environment.
• Retail experience.
• Customer-focused attitude.

Personal Qualities

• High energy to drive projects to completion.
• Confidence and assertiveness.
• Positive and enthusiastic with a can-do attitude.
• Passion for fashion retail.
• Professional manner.
• Fashion-conscious and trend-aware.
• Flexible and reliable.

Additional Information

Think without limits – Think fast, fearlessly, and bring the team along.

Own it and back yourself – Take ownership of your role, responsibilities, and results.

Be relevant – Stay relevant to our people, partners, and the planet.

This role has no guaranteed hours; hours can vary weekly, and there may be weeks without any hours offered. Please ask for more information.

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