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For Companies At a Glance
- Tasks: Join our team to inspect and maintain waste networks while solving problems in the community.
- Company: Severn Trent is dedicated to environmental care and community service.
- Benefits: Enjoy competitive pay, 25 days holiday, bonuses, and family-friendly policies.
- Why this job: Make a positive impact while working outdoors and building relationships with customers.
- Qualifications: C1 driving license required; strong problem-solving and relationship-building skills needed.
- Other info: Diverse applicants are encouraged; training and development opportunities available.
The predicted salary is between 25000 - 35000 £ per year.
Do you care about the environment and enjoy being outdoors? Do you enjoy problem solving and going above and beyond to offer the best quality service every time? Do you have a passion for speaking to people? If the answer is “yes, absolutely!” then this is the role for you!
Everything You Need to Know
We have a new opportunity to join Severn Trent's Waste Customer Networks team covering Birmingham and surrounding areas. This team is responsible for the inspection, maintenance, improvements, and repair of our waste network. The VanPack Operative role involves resolving various issues and providing excellent service to our customers. You’ll work within communities, addressing issues such as blocked sewers with equipment like vacuum and jetting tools. The role involves shift work, including weekends, evenings, and on-call duties.
Responsibilities include:
- Carrying out CCTV surveys of drainage systems to diagnose issues and determine solutions.
- Liaising with control centres, operations, and maintenance teams.
- Working within confined spaces and at heights.
- Operating your vehicle in compliance with transport legislation and company policies.
- Maintaining your vehicle in a clean and roadworthy condition.
What You’ll Bring to the Role
- Holding a C1 license is necessary.
- A commitment to quality, attention to detail, and problem-solving skills.
- Self-motivation and the ability to work independently or as part of a team.
- Strong relationship-building skills with customers.
- Good organizational skills and a problem-solving mindset.
We celebrate diversity and welcome applicants from all backgrounds, believing that diverse perspectives help us serve communities better.
What’s in It for You
- £31,481.04 plus allowances
- 25 days holiday plus bank holidays, with options to buy/sell days
- Annual bonus scheme up to £1,500
- Enhanced pension contributions
- Sharesave scheme
- Training and development through our ‘Academy’
- Electric vehicle scheme and retail offers
- Family-friendly policies
- Two volunteering days per year
Next Steps
We look forward to hearing from you. Please update your CV and set aside about five minutes to apply. For questions or guidance, contact our recruitment team at recruitment@severntrent.co.uk. To learn more, search for #LifeAtSevernTrent on social media. We’ll notify you of the application outcome after the closing date—so keep an eye on your email and phone!
VanPack Operative employer: Severn Trent Water
Contact Detail:
Severn Trent Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VanPack Operative
✨Tip Number 1
Familiarise yourself with the specific tools and equipment mentioned in the job description, such as vacuum and jetting tools. Being knowledgeable about these will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in customer service or problem-solving roles. This is crucial for a VanPack Operative, as you'll be interacting with customers and resolving issues on-site.
✨Tip Number 3
Demonstrate your commitment to safety and compliance with transport legislation. You might want to prepare examples of how you've adhered to safety protocols in past jobs, as this will be important for operating vehicles and working in confined spaces.
✨Tip Number 4
Research Severn Trent's values and community initiatives. Showing that you align with their commitment to the environment and community service can set you apart from other candidates.
We think you need these skills to ace VanPack Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the VanPack Operative position. Highlight your relevant experience and skills that align with the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the VanPack Operative role. Emphasise your problem-solving abilities, customer service experience, and any relevant qualifications such as a C1 licence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the environment and your commitment to providing excellent service. Use specific examples from your past experiences to demonstrate how you meet the job requirements.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Severn Trent Water
✨Show Your Passion for the Environment
Make sure to express your enthusiasm for environmental issues during the interview. Talk about any personal experiences or initiatives you've been involved in that demonstrate your commitment to sustainability and how it aligns with the role.
✨Demonstrate Problem-Solving Skills
Prepare examples of past situations where you successfully resolved issues, especially in challenging environments. Highlight your ability to think on your feet and come up with effective solutions, as this is crucial for a VanPack Operative.
✨Emphasise Communication Skills
Since the role involves liaising with customers and various teams, be ready to discuss how you build relationships and communicate effectively. Share specific instances where your communication skills made a difference in customer satisfaction.
✨Familiarise Yourself with Relevant Equipment
Research the tools and equipment mentioned in the job description, such as CCTV systems and jetting tools. Showing that you have a basic understanding of these tools will demonstrate your readiness for the role and your willingness to learn.
