Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor quality in the insurance sector and report findings to improve processes.
- Company: Join PIB Group, a diverse and inclusive employer committed to professional development.
- Benefits: Enjoy flexible working, competitive salary, holiday allowance, and employee welfare programs.
- Why this job: Be part of a collaborative team that values detail and fosters professional relationships.
- Qualifications: Experience in insurance broking and strong communication skills are essential.
- Other info: We welcome applications from all qualified candidates and support a flexible working policy.
The predicted salary is between 43200 - 72000 £ per year.
Insurance Quality Assurance Manager We are looking for an experienced insurance professional to join our team of Quality Assurance Managers. Are you someone who thrives within an enthusiastic & collaborative team? Do you have a keen eye for detail and experience within the insurance industry? Do you love to get out into the business and grow professional relationships? If so, this could be the role for you! Responsibilities: Undertake quality monitoring reviews throughout the Specialty division, reporting findings to stakeholders. Identify themes and learning outcomes from reviews, providing root cause analysis and training to staff. Identify solutions and deliver findings to business areas quarterly. Review internal processes to ensure FCA compliance and adherence to company standards. Ensure implementation of audit findings and update monitoring systems accordingly. Monitor and report on adherence to customer and regulatory requirements, including breach logging and complaint handling. Participate in projects such as training and process development. Provide MI reporting to the wider operations team and business areas. Essential Experience & Attributes: Significant experience within the insurance broking industry or supported by professional qualifications. Strong report writing, communication, and presentation skills. Proficiency in MS Office tools. Excellent organizational and stakeholder management skills. Attention to detail and a self-motivated attitude. Desirable Experience & Attributes: Good academic record and professional insurance qualifications. Experience in assurance monitoring roles within brokers or insurers. Knowledge of FCA GI regulation, GDPR, IDD, and risk management principles. Ability to work autonomously and as part of a team in a dynamic environment. Further Information: We offer a competitive salary and benefits including holiday allowance, pension scheme, enhanced parental leave, flexible benefits, discounts, employee welfare programs, and professional development opportunities. PIB Group is committed to diversity and inclusion and is an equal opportunities employer. We operate a flexible working policy and encourage applications from all qualified candidates. #J-18808-Ljbffr
Insurance Quality Assurance Manager employer: Hireful
Contact Detail:
Hireful Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Quality Assurance Manager
✨Tip Number 1
Network with professionals in the insurance industry, especially those who work in quality assurance roles. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest FCA regulations and compliance standards relevant to the insurance sector. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented quality assurance processes in previous roles. Highlight your ability to identify themes and provide training, as these are key responsibilities for the position.
✨Tip Number 4
Showcase your proficiency in MS Office tools by being ready to discuss how you've used them for reporting and analysis in past positions. Being able to demonstrate your technical skills can set you apart from other candidates.
We think you need these skills to ace Insurance Quality Assurance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the insurance industry, particularly any roles related to quality assurance. Use specific examples that demonstrate your attention to detail and stakeholder management skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities listed in the job description, such as quality monitoring and compliance.
Highlight Relevant Skills: In your application, emphasise your strong report writing, communication, and presentation skills. Provide examples of how you've successfully used these skills in previous roles, especially in relation to FCA compliance and audit findings.
Showcase Continuous Learning: Mention any professional qualifications or training you have completed that are relevant to the insurance sector. This demonstrates your commitment to professional development and staying updated on industry regulations.
How to prepare for a job interview at Hireful
✨Showcase Your Insurance Knowledge
Make sure to brush up on your knowledge of the insurance industry, especially regarding FCA regulations and compliance. Be prepared to discuss how your experience aligns with the role and how you can contribute to quality assurance within the company.
✨Demonstrate Attention to Detail
As an Insurance Quality Assurance Manager, attention to detail is crucial. During the interview, provide examples of how you've successfully identified issues or improved processes in previous roles. This will highlight your ability to monitor quality effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle compliance issues. Think of specific situations where you had to conduct root cause analysis or implement training based on your findings.
✨Emphasise Communication Skills
Strong communication skills are essential for this role. Be ready to discuss how you've effectively communicated findings to stakeholders in the past. Highlight any experience you have in report writing and presenting information clearly.
