Event Day Server | Part-Time | Subaru Park

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Server, Field Level - Event Day will deliver exceptional hospitality to guests in a fast-paced, high-volume environment during all MLS Home matches at Subaru Park. This is an event-based position, requiring flexibility and a focus on providing top-notch food and beverage service. The role involves ensuring that all guest needs are met efficiently and professionally throughout the event, while maintaining a clean and organized service area. There are typically 18-25 events per year, including all MLS Home matches and other events, making this a dynamic and engaging opportunity. This role pays an hourly rate of $14, plus tips.

Responsibilities

• Gathering Required Items: The server is responsible for collecting all necessary items and supplies needed for their shift, including but not limited to menus, service carts, beverages, utensils, napkins, drinkware, and other event-specific materials.
• Event Space Setup: Prior to guest arrival, servers assist in setting up the event space, which includes arranging tables, chairs, linens, and place settings.
• Customer Service & Interaction: Maintain friendly and professional contact with guests, anticipating and meeting their needs. Handle social interactions with guests, ensuring their experience is enjoyable. Respond to complaints or inquiries from customers in a professional and courteous manner.
• Operational Tasks: Maintain inventory of both food and beverage stations. Keep event areas and front-of-house staging areas tidy and organized. Ability to work independently during slower periods.
• Safety & Cleanliness: Maintain strict sanitation standards, ensuring all service areas, food stations, and equipment are clean and safe for guest use. Follow safety protocols and help maintain a clean and safe work environment.
• Attendance & Punctuality: Must be punctual and demonstrate consistent attendance.

Qualifications

• The ideal candidate will have the ability to multi-task effectively and prioritise work while maintaining a strong attention to detail.
• Excellent communication skills in both oral and written English are required, along with a solid understanding of basic arithmetic (addition, subtraction, multiplication, and division).
• A customer-focused, positive, and professional attitude is essential to provide exceptional service and foster strong relationships with guests and team members.
• Availability: Must be available to work ALL scheduled events, including nights, weekends, and select holidays.
• Experience: Minimum of one (1) year of work experience in catering, events, banquets, or restaurants preferred. Equivalent experience may be considered.
• Education: High School diploma or equivalent GED strongly preferred. Equivalent experience may be substituted.
• Age Requirement: Must be at least 18 years of age to serve alcoholic beverages.
• Certifications: RAMP Certification (Responsible Alcohol Management Program) is required.
• Interpersonal Skills: Excellent interpersonal skills with a friendly, positive attitude toward co-workers, managers, volunteers, and guests.
• Physical Requirements & Flexibility: Must be able to stand and walk for extended periods (up to 6 hours) during shifts. Ability to lift, push, pull, and carry heavy objects (up to 50 lbs). This role requires physical endurance and stamina to support event setups, guest interactions, and general operational tasks. Comfortable working in an outdoor setting during all weather conditions. Must be able to work a flexible schedule, including nights, weekends, and select holidays.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis.