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- Tasks: Lead a team, manage operations, and support residents in a forensic mental health service.
- Company: Join Dublin Gestalt Centre, a leading provider of psychotherapy, counselling, and training.
- Benefits: Enjoy 25+ days annual leave, training opportunities, and wellbeing support.
- Why this job: Make a real impact in mental health while developing your leadership skills in a supportive environment.
- Qualifications: Experience with mental health issues and strong leadership skills are essential.
- Other info: Access to personal transport is required for site travel during night shifts.
The predicted salary is between 25200 - 34800 £ per year.
Join to apply for the Deputy Service Manager (Days and Nights) role at Dublin Gestalt Centre, psychotherapy, counselling, coaching, and training providers.
Location: In service based in Croydon, CR0 1EB. You will be required to work across multiple services within the area.
Salary: £30,200
Shift Pattern: 37.5 hours per week, Monday to Sunday, working across a rota including day and night shifts as the service operates 24 hours.
About The Role
We are seeking a Deputy Service Manager to lead our team in Croydon, providing leadership and line management to approximately 10 night staff. You will support and supervise during night shifts, promote a psychologically informed environment (PIE), and ensure the delivery of quality, person-centred support aligned with contractual requirements. You will work closely with day teams to ensure smooth handovers and support residents with mental health and personal development. This is a forensic mental health service supporting 27 residents across 4 sites. Travel between sites during night shifts is required, so access to personal transport is necessary.
Key Responsibilities
- Lead and support your team, providing advice and guidance throughout employment
- Assist the Service Manager in daily operational management
- Manage risk, property, and housing, ensuring compliance and maintenance
- Handle financial aspects including petty cash and budgeting
- Oversee contract management, audits, and administrative duties
About You
We seek a passionate, motivated leader with experience working with individuals with mental health issues and complex backgrounds. You should be able to lead a team to meet KPIs, support residents effectively, and promote the service externally. Flexibility, IT proficiency, and understanding of social marginalisation are essential.
What We Offer
- 25+ days annual leave, increasing with service length
- Training, development, and progression opportunities
- Employee Assistance Programme and wellbeing support
- Additional benefits including life assurance, cycle-to-work, and staff awards
We value diversity and are committed to equity, inclusion, and supporting applicants from all backgrounds, especially those with lived experience. We encourage early applications as the vacancy may close early.
Additional Information
Applicants must have the right to work in the UK; we do not offer sponsorship. An enhanced DBS check is required. Further details about our policies are available on our website.
Deputy Service Manager (Days and Nights) employer: Gestalt
Contact Detail:
Gestalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Service Manager (Days and Nights)
✨Tip Number 1
Familiarise yourself with the principles of a psychologically informed environment (PIE). Understanding how to create and maintain such an environment will be crucial in your role as Deputy Service Manager, so be prepared to discuss this in detail during your interview.
✨Tip Number 2
Highlight your leadership experience, especially in managing teams that support individuals with mental health issues. Be ready to share specific examples of how you've successfully led a team and improved service delivery in previous roles.
✨Tip Number 3
Since the role requires travel between sites during night shifts, ensure you have a reliable means of transport. Mentioning your transport arrangements during the interview can demonstrate your preparedness and commitment to the role.
✨Tip Number 4
Research the Dublin Gestalt Centre and its services thoroughly. Being knowledgeable about their approach to psychotherapy, counselling, and coaching will not only help you in the interview but also show your genuine interest in the organisation and its mission.
We think you need these skills to ace Deputy Service Manager (Days and Nights)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Deputy Service Manager. Familiarise yourself with the key aspects of the role, such as leading a team, managing risk, and supporting residents with mental health issues.
Tailor Your CV: Customise your CV to highlight relevant experience in mental health services and leadership roles. Emphasise any previous work with individuals facing complex backgrounds and your ability to meet KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for mental health support and your leadership skills. Mention specific examples from your past experiences that demonstrate your capability to manage teams and promote a psychologically informed environment.
Highlight Flexibility and IT Skills: In your application, be sure to mention your flexibility regarding shift patterns and your proficiency with IT systems. These are essential for the role, especially given the requirement to work across multiple services and manage administrative duties.
How to prepare for a job interview at Gestalt
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Deputy Service Manager. Familiarise yourself with the key aspects of leading a team, managing risk, and ensuring quality support for residents. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed challenging situations. Highlight your ability to provide guidance and support, especially in a mental health context, as this is crucial for the role.
✨Demonstrate Your Knowledge of Mental Health
Be ready to discuss your understanding of mental health issues and how they affect individuals. Show that you are passionate about providing person-centred support and can promote a psychologically informed environment (PIE) effectively.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewers about the service and its operations. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values and career goals.
