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- Tasks: Help students navigate their finances and support their loan applications.
- Company: Join a dynamic finance team within a leading London educational institution.
- Benefits: Enjoy a hybrid work model and gain valuable experience in the education sector.
- Why this job: Make a real impact by assisting students with their financial journeys in a supportive environment.
- Qualifications: Must have 5 GCSEs including Maths & English; experience in administration is a plus.
- Other info: Ideal for those looking to build a long-term career in Student Finance.
The predicted salary is between 30000 - 42000 £ per year.
Job title STUDENT FINANCE OFFICER School/Function Finance Location All sites within London Campus Responsible to Finance Manager We are recruiting for a Student Finance Officer on a permanent basis. The role will be hybrid and the successful candidate will have ideally have experience working in the Education sector and have experience chasing student debt. Specific duties and responsibilities • Provide accurate and up to date financial guidance to students and potential students regarding student loans. • Support students on their Student Finance application. • Administer the payment of Student Support Funds and keep up to date records of the resulting financial transactions. • Work to resolve any queries students may have with their student loan accounts. • Deal with various SLC change of circumstances. • Prepare attendance report every term for Attendance Officer. • Reconcile all funds distributed and provide management information as requested. Additional duties: n/a Essential Requirements: • Must be able to work flexibly in a team • Experience working in a busy office or experience working in administration • Provide excellent customer care for the department, including advice to internal and external customers Person Specification EXPERIENCE & PERSONAL QUALITIES Essential: • Experience of managing, presenting and maintaining complex data • Significant experience of working with the public in an environment where good customer care is a guiding principle • Experience of liaison with colleagues in various departments and levels across an organisation • Excellent organisational skills and time management • Highly numerate • Ability to supervise staff Experience Desirable: • Experience of working in a student finance related environment • Will need to be able to work under pressure and resilient. • Experience of project work • Wants to pursuit a long-term career in Student Finance. TECHNICAL KNOWLEDGE & SKILLS Essential: • Support the delivery of an efficient and effective administrative, financial systems and procedures for the student financial administration to ensure the accurate, complete and timely processing of applications and payments • Publicise student finance systems and procedures with curriculum and other support staff to ensure correct guidance is given on funding available • Produce regular reports for the management on the distribution and effectiveness of funds and to advice on development and resource needs • Ensure the smooth running of the student finances within the best practice of customer care Desirable: • Experience in the Education sector • Experience chasing student debt Working hours EDUCATION & PROFESSIONAL QUALIFICATIONS Essential: • Must have at least 5 GCSE’s including Maths & English
Student Finance Officer employer: Regent College London
Contact Detail:
Regent College London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Finance Officer
✨Tip Number 1
Familiarize yourself with the student finance landscape in the UK. Understanding the various types of student loans and support funds will help you provide accurate guidance to students, which is crucial for this role.
✨Tip Number 2
Highlight any experience you have in customer service or public-facing roles. This position requires excellent customer care skills, so showcasing your ability to handle queries and provide support will set you apart.
✨Tip Number 3
Demonstrate your organizational skills by discussing any relevant experience managing complex data or financial records. Being able to reconcile funds and maintain accurate records is essential for the Student Finance Officer role.
✨Tip Number 4
If you have experience working in a busy office environment, be sure to mention it. The ability to work under pressure and manage multiple tasks efficiently is key to succeeding in this position.
We think you need these skills to ace Student Finance Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the education sector and any previous roles that involved managing financial data or customer care. Emphasize your skills in handling complex data and your ability to work under pressure.
Craft a Strong Cover Letter: In your cover letter, express your passion for student finance and your commitment to providing excellent customer service. Mention specific experiences where you successfully supported students with financial queries or applications.
Highlight Relevant Skills: Clearly outline your organizational skills, time management abilities, and experience with financial systems in your application. Use examples to demonstrate how you've effectively managed tasks in busy environments.
Showcase Your Teamwork: Since the role requires flexibility and teamwork, include examples of how you've collaborated with colleagues across different departments. Highlight any experience supervising staff or working in a team-oriented environment.
How to prepare for a job interview at Regent College London
✨Show Your Knowledge of Student Finance
Make sure to brush up on the latest student finance policies and procedures. Being able to discuss these confidently will demonstrate your expertise and commitment to helping students navigate their financial options.
✨Highlight Your Customer Care Experience
Since excellent customer care is crucial for this role, prepare examples from your past experiences where you provided outstanding support to clients or customers. This will show that you understand the importance of empathy and communication in a finance-related position.
✨Demonstrate Your Organizational Skills
Be ready to discuss how you manage complex data and maintain accurate records. Providing specific examples of how you've organized information or reconciled accounts in previous roles will help illustrate your strong organizational abilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding student debt and financial queries. Think of scenarios where you successfully resolved issues or improved processes, as this will showcase your ability to work under pressure and find effective solutions.
