PP Field Service Engineer (Production Print / Walking )

Social network you want to login/join with: col-narrow-left Location: London, United Kingdom Job Category: Production Print Field Engineer EU work permit required: Yes col-narrow-right Job Reference: BBBH76064_1747063422 Job Views: 4 Posted: 12.05.2025 Expiry Date: 26.06.2025 col-wide Job Description: Role: Production Print Field Engineer – PPD Location: Walking Engineer – London Package: Up to £35,000 + 23 days + BH + training + pension + zones 1-6 Concept are seeking a skilled Production Print Technical Specialist with a Ricoh background. Your goal will be to deliver exceptional service and support to customers while maintaining field efficiencies and driving profitability. This role involves working in a dynamic environment within the Industrial Print sector, requiring technical expertise, proactive problem-solving, and a commitment to excellence. Key Responsibilities: Customer Service: Respond to call-outs with professionalism, diagnose and resolve technical faults, and implement modifications. May involve work outside standard hours, travel, and overnight stays. Communication: Act as a key contact between customers, the Service Team, and other departments to ensure seamless service. Technical Support: Resolve technical issues promptly to minimize machine downtime. Training: Provide technical advice and training to help customers maximize their devices. Safety & Maintenance: Perform repairs and maintenance safely, following manufacturer guidelines and safety legislation. Reporting: Complete all reports and paperwork accurately and on time. Technology Utilization: Use tools like laptops to access documentation and improve service. Parts Management: Communicate effectively about parts and consumables to ensure operational readiness. The Candidate: Have technical expertise and solutions-driven mindset in commercial or industrial print environments. Strong English communication skills. Proactive, detail-oriented, and flexible to work outside standard hours as needed. Uphold high standards of organization, safety, and customer service. The Application: To apply, follow the link on this page or send your CV. For more information, contact Nikki at 07536 058 659. #J-18808-Ljbffr