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- Tasks: Lead a team to achieve sales goals and provide top-notch customer service.
- Company: Join Benefit, a vibrant beauty brand dedicated to community and authenticity.
- Benefits: Enjoy growth opportunities, a fun work environment, and competitive salary.
- Why this job: Be part of a unique culture that values laughter, innovation, and hard work.
- Qualifications: No prior experience needed; just bring your passion and energy!
- Other info: Must be available for weekends, late nights, and bank holidays.
The predicted salary is between 18400 - 19600 £ per year.
The Counter Manager has overall responsibility for the achievement of Benefit retail objectives in store. By leading your team by setting the perfect example, you will maximise all sales opportunities and ensure that the team provides the best customer service and shopping experience possible.
Duties as a Counter Manager Include
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Management – Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
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Sales Goals – Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
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Brow services – Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!).
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Teamwork – Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets.
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Promotion and Special Events – Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
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Stock – Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
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Communication – You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
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Administration – You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
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Staff Rotas – You will ensure staff rotas are completed fairly and on a monthly basis.
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Hygiene and Housekeeping – You will ensure the counter and displays are kept clean and hygienic at all times.
Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous!, Counter Managers will be required to work weekends, late nights, and bank holidays.
Benefit is filled with both laughter and hard work – making us a unique place to hang your hat. We offer beauty-full opportunities for growth and development and represent a wide variety of skills and backgrounds. If you’re the type of person who puts the word "no" before the word "problem," then the Counter Manager position may be the fabulous opportunity for you.
Salary – Counter Manager London – £23,000 – £28,000 (dependent on experience & performance of counter)
Our mission at Benefit is to "To build a beauty community for all. Dedicated to doing good and feeling good" As an equal opportunity employer we stay true to our mission. We celebrate difference and encourage everyone to be their authentic self.
We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact .
Counter Manager - Kingston employer: Benefit Cosmetics
Contact Detail:
Benefit Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager - Kingston
✨Tip Number 1
Familiarize yourself with Benefit’s brand values and mission. Understanding their commitment to building a beauty community will help you align your answers during the interview and demonstrate that you are a good cultural fit.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight your experience in motivating staff, achieving sales targets, and providing excellent customer service to showcase your leadership skills.
✨Tip Number 3
Think about innovative ideas for in-store promotions or events that could drive sales and enhance customer experience. Being able to present fresh concepts during your interview can set you apart from other candidates.
✨Tip Number 4
Show your passion for beauty services, especially brow services. If you have any personal experiences or stories related to beauty treatments, share them to demonstrate your enthusiasm and understanding of the role.
We think you need these skills to ace Counter Manager - Kingston
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Counter Manager at Benefit. Highlight your experience in managing teams, achieving sales targets, and providing excellent customer service in your application.
Showcase Your Leadership Skills: Emphasize your ability to motivate and lead a team. Provide examples of how you've successfully managed staff, delegated tasks, and maintained high standards in previous roles.
Highlight Relevant Experience: If you have experience in beauty services like waxing or tinting, make sure to mention it. Even if you haven't done these specific tasks before, showcase any relevant skills or training that would make you a great fit for the role.
Express Your Passion: Convey your enthusiasm for the beauty industry and your desire to create a fun and engaging shopping experience for customers. Use a friendly and upbeat tone to reflect the company culture.
How to prepare for a job interview at Benefit Cosmetics
✨Show Your Leadership Skills
As a Counter Manager, you'll be leading a team. Highlight your previous experience in motivating and managing staff. Share specific examples of how you've successfully delegated tasks and achieved sales targets in the past.
✨Demonstrate Your Sales Acumen
Prepare to discuss how you plan to achieve sales goals. Think about strategies you've used before to connect with customers and promote products. Be ready to share ideas for innovative events that could drive sales at the counter.
✨Emphasize Teamwork and Communication
Effective communication is key in this role. Talk about how you foster teamwork and maintain open lines of communication within your team. Mention any experience you have with conducting team meetings or recognizing team members' achievements.
✨Express Your Passion for Beauty Services
Since the role involves beauty services like waxing and tinting, express your enthusiasm for the beauty industry. If you have any relevant experience or training, make sure to mention it. Show that you're eager to learn and become a Brow Expert!
