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For Companies At a Glance
- Tasks: Lead the overnight team, manage in-store operations, and ensure customer satisfaction.
- Company: Join Sainsbury's, a diverse and award-winning employer passionate about food and customer service.
- Benefits: Enjoy a nightshift premium, discounts, free food, generous holidays, and wellbeing support.
- Why this job: Kickstart your retail management career with great training and a supportive team environment.
- Qualifications: No prior experience needed; just bring your motivation and leadership skills!
- Other info: Work four nights a week and enjoy a clear path for personal development.
The predicted salary is between 28800 - 43200 £ per year.
Night shift is where the magic happens. Deliveries come in, shelves are restocked and everything has to be ready for the working day. It’s a great place to start, or develop, your retail management career, because it’ll help you develop all the skills you need.
You’ll lead the overnight team and be responsible for what happens instore during your shift; and great training will give you the confidence to lead your team, plan resources effectively and ensure customers are always delighted.
What you’ll be doing
Our purpose is that driven by our passion for food, together we serve and help every customer.
Your team will restock shelves, take in warehouse deliveries and help with overnight online picking. You’ll make sure that everything is exactly where it’s needed for colleagues and customers in the morning. Your focus will be operational in-store management – smoothly running the shift during the night, managing your team’s performance and time, and demonstrating a decisive, organised and inclusive approach.
We recognise that working at night isn’t for everyone and an additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible.
Whilst on shift you’ll be ultimately responsible for making sure it runs like clockwork. In collaboration with other managers, you’ll be planning shift patterns and activities in advance. And at the end of your shift, you’ll do a thorough handover to the next Manager.
We’ll give you the time and space you need to do all that properly. Because when our teams work really well together, our customers notice.
Who you are
This is a great way to begin your management career in retail, or to develop the skills you already have and make them first-class. Our customers are always looking for that something extra special instore, and your ability to guide, motivate and inspire your team of colleagues will be key to achieving that.
Our structure gives clear management presence across the full range of opening hours so that our customers and colleagues always feel able to ask for help or offer solutions when things aren’t going so well. You’ll ultimately be responsible for making everything as good as it can be. We’re an award-winning diverse employer so you’ll nurture a team where everyone feels supported to be themselves.
How you can develop
When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you’ll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.
There are plenty of opportunities for you to stretch and develop your skills so just let us know when you’re ready to take on more. Remember, you’ll be part of the Sainsbury’s family so you’ll never, ever be short of options.
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
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Nightshift premium – up to £4,500 annually for working nights, where eligible
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4 night week – our full-time nightshift managers work their hours across 4 nights.
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Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
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Free food and hot drinks provided for Colleagues in all our stores.
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Generous holiday entitlement, maternity and paternity leave.
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Pension – we’ll match 4-7% of your pension contributions.
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Sainsbury’s share scheme – build up an investment at discounted rates.
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Wellbeing support – access to emotional support, counselling, legal and financial advice.
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Colleague networks – link with like-minded people to help fulfil your potential.
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Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
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Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Customer and Trading Manager - Nightshift employer: Sainsbury’s Group
Contact Detail:
Sainsbury’s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Nightshift
✨Tip Number 1
Familiarize yourself with the night shift operations in retail. Understanding how deliveries, restocking, and online picking work during the night will give you a significant advantage when discussing your experience and ideas during the interview.
✨Tip Number 2
Highlight your leadership skills by sharing specific examples of how you've motivated and inspired teams in previous roles. This is crucial since you'll be leading an overnight team and ensuring everything runs smoothly.
✨Tip Number 3
Demonstrate your organizational skills by preparing a plan for how you would manage a typical night shift. Discussing your approach to planning resources and managing time effectively will show that you're ready for the responsibilities of the role.
✨Tip Number 4
Research Sainsbury's values and commitment to diversity and inclusion. Be prepared to discuss how you would nurture a supportive team environment, as this aligns with the company's culture and expectations for management roles.
We think you need these skills to ace Customer and Trading Manager - Nightshift
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer and Trading Manager position. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customize your CV to reflect relevant experience in retail management, particularly in night shifts or team leadership. Use specific examples that demonstrate your ability to manage operations and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Explain why you are excited about the opportunity to lead a night shift team and how your skills align with the company's values.
Highlight Team Management Skills: Emphasize your experience in managing teams, planning resources, and ensuring operational efficiency. Provide examples of how you've successfully led a team in a fast-paced environment.
How to prepare for a job interview at Sainsbury’s Group
✨Show Your Leadership Skills
As a Customer and Trading Manager, you'll be leading a team during the night shift. Be prepared to discuss your previous leadership experiences and how you motivate and inspire your team to achieve great results.
✨Understand Operational Management
Familiarize yourself with the key aspects of operational management in a retail environment. Be ready to explain how you would ensure smooth operations during your shift, manage resources effectively, and handle any challenges that arise.
✨Emphasize Team Collaboration
Collaboration with other managers is crucial for success. Highlight your ability to work as part of a team, plan shifts in advance, and communicate effectively during handovers to ensure continuity and efficiency.
✨Demonstrate Customer Focus
The role emphasizes delighting customers. Prepare examples of how you've previously enhanced customer experiences and how you plan to maintain high standards of service during your night shifts.
