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For Companies At a Glance
- Tasks: Join our Front of House team as a Museum Porter, assisting visitors and managing audio guides.
- Company: Be part of Bath & North East Somerset Council, dedicated to enhancing lives through cultural experiences.
- Benefits: Enjoy flexible contract options, full training, and a uniform in a vibrant historical setting.
- Why this job: Create unforgettable memories for visitors while working in a unique and engaging environment.
- Qualifications: Good general education, friendly attitude, and strong communication skills are essential.
- Other info: Fixed Term Contract until 31st October 2025, starting on 3rd March 2025.
At Bath & North East Somerset Council we have one overriding purpose – to improve people's lives. This is a Fixed Term Contract until 31st October 2025.
About the Role
We have vacancies at the Roman Baths for seasonal Museum Porters to join our award-winning Front of House team this Summer. The Roman Baths welcomes around 1 million visitors, and we are passionate about providing engaging experiences that bring family and friends together to create memories that will last a lifetime. This is an ideal opportunity to join our team with varying contract options, working in a busy, enjoyable, unique historical environment.
Duties include:
- Collecting and transporting audio guides from the museum exit to the main reception.
- Responding to visitors’ queries, such as helping them with directions.
About You
Applicants must have a good general education, with a high standard of personal presentation, a friendly manner as well as good customer care and communication skills. Experience of manual handling would be an advantage. Full training and a uniform will be provided.
Apply today to join us this Summer! Starting date: Monday 3rd March 2025.
If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Angharad Evans, Visitor Experience Assistant Manager, VEM_Manager@bathnes.gov.uk.
Interview date: 27/01/2025
Contact Detail:
Bath & North East Somerset Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Museum Porter
✨Tip Number 1
Familiarise yourself with the Roman Baths and its history. Understanding the significance of the site will not only help you answer visitor queries more effectively but also demonstrate your genuine interest in the role during any conversations or interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock scenario where you assist them as if they were visitors. This will help you feel more confident in responding to queries and providing directions.
✨Tip Number 3
Reach out to current or former employees of the Roman Baths through social media platforms like LinkedIn. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare some thoughtful questions to ask during your interview. This shows your enthusiasm for the role and helps you gather important information about the team dynamics and daily responsibilities.
We think you need these skills to ace Seasonal Museum Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Seasonal Museum Porter. Highlight your relevant skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect your customer service experience and any manual handling skills you may have. Make sure to emphasise your friendly manner and communication abilities, as these are key for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for working at the Roman Baths. Mention why you want to join their team and how you can contribute to creating memorable experiences for visitors.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bath & North East Somerset Council
✨Show Your Enthusiasm for the Role
Make sure to express your excitement about working at the Roman Baths. Talk about what you love about museums and how you can contribute to creating memorable experiences for visitors.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided great customer service in the past. Highlight your ability to handle queries and assist visitors, as this is a key part of the role.
✨Dress Appropriately
Since personal presentation is important for this position, ensure you dress smartly for the interview. This shows that you understand the significance of representing the museum well.
✨Be Ready for Practical Questions
Expect questions related to manual handling and how you would manage tasks like transporting audio guides. Be prepared to discuss any relevant experience you have in similar roles.
