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- Tasks: Keep the spa clean, assist guests, and support the reception team.
- Company: Nobu Hotels combines luxury with Japanese tradition for a unique hospitality experience.
- Benefits: Enjoy discounts, free meals, wellness initiatives, and up to 33 holiday days.
- Why this job: Join a vibrant team, embody core values, and grow within a renowned hotel brand.
- Qualifications: No specific qualifications required; just a passion for hospitality and teamwork.
- Other info: Be part of exciting events and a supportive work culture.
The predicted salary is between 19300 - 26000 £ per year.
As a Spa Attendant, you will be responsible for maintaining the spa and wellness areas and working as a support for the receptionist team. You should uphold the highest standards and ensure the guest experience is always in line with Nobu Hotel London Portman Square standards. Your tasks will include but will not be limited to:
- Ensure all areas of the Wellness space are kept clean and tidy
- Sanitize treatment rooms after every client
- Assist guests and members when needed with any questions or queries regarding our wellness and fitness facilities
- Support the reception team where necessary by answering the phone, guest queries etc.
- Be familiar with our facilities, treatments, and products offered in the wellness and fitness areas as well as the wider hotel
- To be an ambassador for Nobu as well as someone who embodies our values and commitment to our teams.
Benefits of joining our team as Spa Attendant:
- £1000 Refer a Friend Scheme
- 2 Hotel-wide social events a year including Employee Awards night
- Discounted overnight stays across Nobu properties Worldwide
- Discounted Pilates classes and Wellness treatments
- Opportunities to progress within our hotel and the wider portfolio
- Mental Health First Aiders within the team
- Access to Hospitality Action
- Up to 33 holiday days through length of service (25 days for those on 4 on 4 off)
- Cycle to Work Scheme
- Season Ticket Loan
- Discounts off all food and beverage
- Free meals whilst on duty (also beverages including tea/coffee/cold drinks)
- Flu Vaccinations
- Wellness initiatives
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity. Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects. We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
Contact Detail:
Nobu Hotel London Portman Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Attendant
✨Tip Number 1
Familiarise yourself with Nobu's brand values and ethos. Understanding their commitment to quality service and the unique blend of luxury and tradition will help you align your responses during any interviews or conversations.
✨Tip Number 2
Gain knowledge about the wellness and fitness facilities offered at Nobu Hotel London Portman Square. Being able to discuss specific treatments and services confidently will demonstrate your enthusiasm and readiness for the role.
✨Tip Number 3
Network with current or former employees of Nobu Hotels. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 4
Prepare to showcase your customer service skills. Think of examples from your past experiences where you went above and beyond for guests, as this is crucial in a role that focuses on guest satisfaction.
We think you need these skills to ace Spa Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Spa Attendant. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of Nobu's values. Mention specific experiences that demonstrate your ability to maintain high standards and provide excellent guest service.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service, particularly those involving cleanliness and guest interaction. Use bullet points to clearly outline your achievements and responsibilities.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in a luxury environment like Nobu.
How to prepare for a job interview at Nobu Hotel London Portman Square
✨Know the Spa Inside Out
Familiarise yourself with the spa's facilities, treatments, and products before the interview. Being able to discuss specific services and how they align with the Nobu brand will show your genuine interest and preparedness.
✨Emphasise Customer Service Skills
As a Spa Attendant, you'll be interacting with guests regularly. Highlight your previous experience in customer service and provide examples of how you've gone above and beyond to ensure a positive guest experience.
✨Showcase Team Spirit
Nobu values teamwork, so be ready to discuss how you work well with others. Share experiences where you've supported colleagues or contributed to a team goal, especially in a hospitality setting.
✨Demonstrate Your Commitment to Cleanliness
Since maintaining cleanliness is a key part of the role, be prepared to talk about your understanding of hygiene standards and any relevant experience you have in keeping spaces tidy and sanitised.
