Spa Attendant

Spa Attendant

London Full-Time 21500 - 38000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Keep the spa clean, assist guests, and support the reception team.
  • Company: Nobu Hotels combines luxury with Japanese tradition for a unique hospitality experience.
  • Benefits: Enjoy discounts, free meals, wellness initiatives, and up to 33 holiday days.
  • Why this job: Join a vibrant team, embrace creativity, and be part of a renowned brand.
  • Qualifications: No specific qualifications required; just a passion for hospitality and teamwork.
  • Other info: Opportunities for career progression within the hotel and wider portfolio.

The predicted salary is between 21500 - 38000 £ per year.

As a Spa Attendant, you will be responsible for maintaining the spa and wellness areas and working as a support for the receptionist team. You should uphold the highest standards and ensure the guest experience is always in line with Nobu Hotel London Portman Square standards. Your tasks will include but will not be limited to:

  • Ensure all areas of the Wellness space are kept clean and tidy
  • Sanitize treatment rooms after every client
  • Assist guests and members when needed with any questions or queries regarding our wellness and fitness facilities
  • Support the reception team where necessary by answering the phone, guest queries etc.
  • Be familiar with our facilities, treatments, and products offered in the wellness and fitness areas as well as the wider hotel
  • To be an ambassador for Nobu as well as someone who embodies our values and commitment to our teams.

Benefits of joining our team as Spa Attendant:

  • £1000 Refer a Friend Scheme
  • 2 Hotel-wide social events a year including Employee Awards night
  • Discounted overnight stays across Nobu properties Worldwide
  • Discounted Pilates classes and Wellness treatments
  • Opportunities to progress within our hotel and the wider portfolio
  • Mental Health First Aiders within the team
  • Access to Hospitality Action
  • Up to 33 holiday days through length of service (25 days for those on 4 on 4 off)
  • Cycle to Work Scheme
  • Season Ticket Loan
  • Discounts off all food and beverage
  • Free meals whilst on duty (also beverages including tea/coffee/cold drinks)
  • Flu Vaccinations
  • Wellness initiatives

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity. Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects. We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.

Spa Attendant employer: Nobu Hotel London Portman Square

Nobu Hotel London Portman Square is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With benefits such as discounted stays at Nobu properties worldwide, wellness initiatives, and opportunities for career progression, our team members thrive in an environment that values creativity and collaboration. Join us to be part of a prestigious brand that embodies luxury and innovation, while enjoying a supportive atmosphere that celebrates your contributions.
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Contact Detail:

Nobu Hotel London Portman Square Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Spa Attendant

✨Tip Number 1

Familiarise yourself with Nobu's brand values and the specific services they offer. Understanding their commitment to quality and guest experience will help you align your approach during interviews and interactions.

✨Tip Number 2

Network with current or former employees of Nobu Hotel London Portman Square. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.

✨Tip Number 3

Prepare to demonstrate your customer service skills in a practical way. Think of examples from past experiences where you went above and beyond for guests, as this is crucial for a role that focuses on guest satisfaction.

✨Tip Number 4

Show enthusiasm for wellness and fitness. Being knowledgeable about the latest trends in these areas can set you apart, as it shows your genuine interest in the role and the services offered at the spa.

We think you need these skills to ace Spa Attendant

Customer Service Skills
Attention to Detail
Cleaning and Sanitation Knowledge
Communication Skills
Teamwork
Time Management
Knowledge of Wellness and Fitness Facilities
Problem-Solving Skills
Adaptability
Multitasking
Interpersonal Skills
Familiarity with Spa Treatments and Products
Positive Attitude
Ability to Handle Guest Queries

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Spa Attendant. Tailor your application to highlight relevant experience and skills that align with the role.

Craft a Personal Statement: Write a personal statement that reflects your passion for wellness and hospitality. Mention how your values align with those of Nobu, such as Kokoro, Smile, Family & Crafted, to show you are a good fit for their team.

Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or wellness environments. Include specific examples of how you've maintained cleanliness, assisted guests, or supported a team to demonstrate your suitability for the position.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a role that upholds high standards.

How to prepare for a job interview at Nobu Hotel London Portman Square

✨Know the Spa Inside Out

Familiarise yourself with the spa's facilities, treatments, and products before the interview. Being able to discuss specific services and how they benefit guests will show your genuine interest and preparedness.

✨Emphasise Cleanliness and Attention to Detail

As a Spa Attendant, maintaining cleanliness is crucial. Be ready to share examples of how you ensure high standards in previous roles, highlighting your attention to detail and commitment to guest satisfaction.

✨Showcase Your Customer Service Skills

Prepare to discuss your experience in customer service. Think of scenarios where you've gone above and beyond for guests, as this role requires you to assist guests and members with queries and ensure a pleasant experience.

✨Align with Nobu's Values

Research Nobu's core values: Kokoro, Smile, Family & Crafted. Be prepared to explain how you embody these values in your work ethic and interactions, demonstrating that you're a good cultural fit for the team.

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