Care Home Administrator

Eachstep Lockwood Care Home is a warm and welcoming care home dedicated to providing the highest standards of care to our residents. We are committed to creating a safe, comfortable, and friendly environment where residents can live their lives with dignity and respect.

Role Overview:

We are seeking an organised, compassionate, and proactive Care Home Administrator to join our team. As the Care Home Administrator, you will play a key role in assisting the current administrator ensuring the smooth operation of our care home, providing essential administrative support to our management team, staff, residents, and their families.

Responsibilities:

• General Administration: Manage daily administrative tasks including answering phones, responding to emails, and handling correspondence.
• Resident Records: Maintain accurate and up-to-date resident records, including personal details, care plans, and financial information.
• Staff Coordination: Assist with staff scheduling, training records, and HR documentation. Support the recruitment process by managing applications and arranging interviews.
• Customer Service: Serve as the first point of contact for residents, families, and visitors, providing excellent customer service and addressing inquiries or concerns.
• Regulatory Compliance: Ensure that all administrative processes comply with relevant laws, regulations, and care standards.
• Health & Safety: Assist in maintaining a safe environment by keeping records up-to-date and supporting audits.

Qualifications:

• Previous experience in an administrative role, ideally within a care home or healthcare setting.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Knowledge of relevant health and safety regulations and care standards (desirable).

Benefits:

• Company pension
• Free parking
• On-site parking

Discover a Place Where Dignity and Compassion Reside

At Park Homes, we create a warm and inviting environment for seniors to thrive. With a compassionate team, personalized care plans, and enriching activities, we prioritize the well-being and happiness of our residents. Experience a place where comfort, dignity, and community come together.

• Fair fax House, Cottingley Business Park, Bradford
  BD 16 1PE

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