Care Home Administrator

Position title: Care Home Administrator

Employment Type: Full-time

Job Location: Huddersfield

Description

Eachstep Lockwood Care Home is a warm and welcoming care home dedicated to providing the highest standards of care to our residents. We are committed to creating a safe, comfortable, and friendly environment where residents can live their lives with dignity and respect.

Role Overview

We are seeking an organised, compassionate, and proactive Care Home Administrator to join our team. As the Care Home Administrator, you will play a key role in assisting the current administrator, ensuring the smooth operation of our care home, and providing essential administrative support to our management team, staff, residents, and their families.

Responsibilities

• General Administration: Manage daily administrative tasks including answering phones, responding to emails, and handling correspondence.
• Resident Records: Maintain accurate and up-to-date resident records, including personal details, care plans, and financial information.
• Staff Coordination: Assist with staff scheduling, training records, and HR documentation. Support the recruitment process by managing applications and arranging interviews.
• Customer Service: Serve as the first point of contact for residents, families, and visitors, providing excellent customer service and addressing inquiries or concerns.
• Regulatory Compliance: Ensure that all administrative processes comply with relevant laws, regulations, and care standards.
• Health & Safety: Assist in maintaining a safe environment by keeping records up-to-date and supporting audits.

Qualifications

• Previous experience in an administrative role, ideally within a care home or healthcare setting.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Knowledge of relevant health and safety regulations and care standards (desirable).

Job Benefits

• Company pension
• Free parking
• On-site parking