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- Tasks: Manage shipping and transport across Ocean, Air, and European Road while ensuring top-notch customer service.
- Company: Join a dynamic freight forwarding company focused on building strong customer relationships.
- Benefits: Enjoy competitive pay, potential for remote work, and opportunities for professional growth.
- Why this job: Be part of a fast-paced environment where your contributions directly impact customer satisfaction and business success.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Ideal for high school and college students looking to kickstart their careers in logistics.
The predicted salary is between 28800 - 42000 £ per year.
Main purpose of the role: To provide shipping, transport and forwarding expertise across all modes (Ocean, Air and European Road), build and develop relationships with customers in order to generate and increase business. Understanding customers needs and requirements. To provide service information, quotations, take bookings and champion the needs of the customer. Main tasks and responsibilities: To operate, provide service information, quotations, take bookings and champion the needs of the customer across all service modes (Ocean, Air and European Road). To offer a high standard of customer service across all modes (Ocean/Air/Road), by providing accurate and appropriate information and demonstrating a professional, helpful and positive manner. To handle shipments by Ocean, Air and Road forwarding operationally from start to finish, Protect the company from unpaid accounts by taking due note and following the company policies with regard to credit ratings and outstanding account balances. To receive incoming enquiries and collect all the necessary information, to ensure bookings are correctly and accurately processed. To process shipment information in a timely manner to prevent delays Engage with customers and provide appropriate quotations. Follow up quotations and correspondence with customers using your best endeavours to secure business at all times. To col…
Multimodal Operator - Paisley - Freight Forwarder employer: Corrigan Bentley
Contact Detail:
Corrigan Bentley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multimodal Operator - Paisley - Freight Forwarder
✨Tip Number 1
Familiarize yourself with the different modes of transport, especially Ocean, Air, and European Road. Understanding the nuances of each mode will help you engage more effectively with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Build a solid understanding of customer service principles. Since this role emphasizes high standards of customer service, think about examples from your past experiences where you successfully managed customer relationships or resolved issues.
✨Tip Number 3
Research common challenges in freight forwarding and be prepared to discuss how you would address them. This shows that you are proactive and ready to tackle the complexities of the role.
✨Tip Number 4
Network with professionals in the logistics and freight forwarding industry. Engaging with others in the field can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Multimodal Operator - Paisley - Freight Forwarder
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Multimodal Operator position. Highlight the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your shipping, transport, and forwarding expertise. Include specific examples of your experience with Ocean, Air, and European Road logistics, as well as any customer service achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of customer needs and your ability to provide high-quality service. Mention your experience in handling shipments and your approach to building customer relationships.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Corrigan Bentley
✨Understand the Shipping Process
Make sure you have a solid grasp of the shipping, transport, and forwarding processes across Ocean, Air, and European Road. Be prepared to discuss how you would handle shipments from start to finish and provide examples from your past experience.
✨Showcase Your Customer Service Skills
Highlight your ability to build and develop relationships with customers. Prepare examples that demonstrate your commitment to providing high-quality customer service and how you've successfully met customer needs in previous roles.
✨Be Ready for Scenario Questions
Expect scenario-based questions where you may need to demonstrate how you would handle specific situations, such as dealing with unpaid accounts or processing urgent bookings. Think through potential challenges and your strategies for overcoming them.
✨Prepare for Quotation Discussions
Since generating quotations is a key part of the role, be ready to discuss how you would approach creating accurate and competitive quotes. Familiarize yourself with pricing strategies and how to follow up effectively with customers.
