Deputy Branch Operations Manager
Deputy Branch Operations Manager

Deputy Branch Operations Manager

London Full-Time 35200 - 52800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire teams to deliver exceptional service while managing operational costs.
  • Company: Join Securitas UK, a leader in security services committed to safety and inclusivity.
  • Benefits: Enjoy a competitive salary, flexible working hours, and access to extensive training courses.
  • Why this job: This role offers career growth, a supportive culture, and the chance to make a real impact.
  • Qualifications: You need an SIA licence, driving licence, and experience in operational management.
  • Other info: Diversity and inclusion are at our core; we celebrate individuality and support employee well-being.

The predicted salary is between 35200 - 52800 £ per year.

We\’re Hiring: Deputy Branch Operations Manager!

Location: London,WC1B 5EH
Pay: Competitive
Hours: 37.5 hours per week: Monday to Friday
From day one, you\’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes!

Grade: Indirect Grade F

See a Different World. Where potential is seen and progress is nurtured.

As a Deputy Branch Operations Manager , you will play a key role in leading and motivating teams to deliver exceptional service. This position requires a commitment to safety, proactive workforce planning, and ensuring all staff are trained to the highest standards. If you are passionate about operational excellence and thrive in a dynamic environment, this is an opportunity to make a real impact.

In this role as a Deputy Branch Operations Manager , you will be responsible for embedding a strong safety culture across the branch, ensuring compliance with company policies and procedures, and driving engagement with our core values of Integrity, Vigilance, and Helpfulness. You will oversee resource planning, training, and development, while maintaining a high level of service delivery for our clients. Your ability to recognise risk, manage priorities, and lead by example will be key to your success.

This isn\’t just another job. It\’s your opportunity to step into a role as a Deputy Branch Operations Manager where your potential is recognised, your contribution is valued, and your progress is supported every step of the way

Job Description
Responsibilities

You\’ll play a vital part in keeping people, property, and information safe. That includes:

You will be responsible for leading and motivating our people across the branch to deliver excellent level of service to our client. This will be achieved by ensuring that all employees are trained and motivated to provide excellent service

Proactive workforce resourcing and planning ensuring that all officers and staff are available and trained to the levels required

Ensure that client and Company standards are met through the correct management and retention of all staff in line with the clients\’ service level agreements

Carry out regular site security audits to understand opportunities where improvements can be made, engaging The Branch Operations Manager as necessary

Undertake out of hours responsibilities as reasonably required

Manage performance improvement processes including disciplinary and grievance processes as required

Elevated levels of employee engagement and the understanding and implementation of our Values and Purpose

Please note – The responsibilities listed here aren\’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you\’ve got what it takes to succeed, we\’d love to hear from you.

Qualifications
What we\’re looking for:

We\’re looking for someone who sees a different world—someone who values teamwork, shows initiative, and wants to grow. Ideally, you\’ll have:

A valid SIA licence

Driving licence with access to own vehicle

Strong people management skills, experience of leading and motivating a wide workforce

Experience of using business intelligence to drive efficiency and best practice

Proven experience with rostering and scheduling systems

Flexibility to act as Duty Manager outside of standard working hours

The right to work in the UK, with a 5-year checkable history

Strong communication skills in English—both written and spoken

Why Join Securitas?
We have a promise to our people, a \’People Promise\’ where opportunity, people and purpose play a vital role in our day to day!

Opportunity : We see potential in every person and situation.
People: We open our eyes to all that\’s good.
Purpose : We make your world a safer place.

We believe in your future, not just your past. At Securitas, you\’ll find a career built on trust, respect, and progress.

Additional Information
It\’s great to see you\’re considering a career with Securitas UK!
Join our global team of 336,000+ colleagues and help make the world a safer place.

At Securitas, we live by our values of Integrity, Vigilance and Helpfulness , and our People Promise:

Opportunity – We see potential in every person and situation

People – We open our eyes to all that\’s good

Purpose – We make your world a safer place

What You Can Expect
Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we\’re here to support you—just email us if you need help.

Diversity & Inclusion – Be Yourself
We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks – Our real change makers of the business.. YOU, the Race at Work Charter , and the Armed Forces Covenant . We also celebrate diversity with events like BSL Week, International Women\’s Day, PRIDE and Black History Month .

STRIVE – Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.

Dental Plans – A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment

HSF Health Plan – Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check‐ups, contact lenses and acupuncture, and by covering unexpected costs.

Cycle to Work – A super cost‐effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.

Specsavers – Save money on eye tests and when purchasing spectacles.

WeCare – A 24/7 online GP, mental health support service, get fit programme and more.

Toothfairy – Online access to advice and guidance, from real UK Dentists.

Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.

Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals.

Free Mortgage Advice

Go & Live – Financial Wellbeing Hub

Death in Service Benefit – Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas

Take the Next Step
Join a team that values you. Click \’I\’m Interested\’ and start your career with Securitas UK today.

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Deputy Branch Operations Manager employer: Securitas

At Securitas UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture in London that champions diversity and inclusion. With a strong focus on employee growth, we provide access to extensive training and development opportunities, ensuring that our team members can thrive in their careers while enjoying a flexible work environment. Join us to be part of a mission-driven organisation that values integrity, vigilance, and helpfulness, and where your contributions truly make a difference.
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Contact Detail:

Securitas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Branch Operations Manager

Tip Number 1

Familiarise yourself with Securitas' core values: Integrity, Vigilance, and Helpfulness. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who aligns with the company's culture.

Tip Number 2

Network with current or former employees of Securitas to gain insights into the company culture and expectations for the Deputy Branch Operations Manager role. This can provide you with valuable information that you can use in discussions during the interview process.

Tip Number 3

Prepare specific examples from your past experience that showcase your leadership skills and ability to motivate teams. Highlight instances where you've successfully managed operational performance or improved employee engagement, as these are key aspects of the role.

Tip Number 4

Stay updated on industry trends and best practices in operational management within the security sector. Being knowledgeable about current challenges and innovations can help you engage in meaningful conversations during interviews and demonstrate your commitment to continuous improvement.

We think you need these skills to ace Deputy Branch Operations Manager

Leadership Skills
People Management
Operational Management
Training and Development
Cost Management
Communication Skills
Employee Engagement
Time Management
Problem-Solving Skills
Health and Safety Awareness
Business Intelligence Utilisation
Performance Monitoring
Relationship Building
Flexibility and Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in operational management and leadership. Use specific examples that demonstrate your ability to motivate teams and manage costs effectively.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for leadership and service excellence. Mention how your values align with Securitas' core values of Integrity, Vigilance, and Helpfulness.

Highlight Relevant Skills: Emphasise your strong communication skills, time management abilities, and experience in the security industry. Provide examples of how you've successfully led teams and improved operational performance.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at Securitas

Showcase Your Leadership Skills

As a Deputy Branch Operations Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated and inspired them to achieve excellence.

Understand the Company Values

Familiarise yourself with Securitas' core values of Integrity, Vigilance, and Helpfulness. Be ready to discuss how these values align with your own and how you can embody them in your role to enhance team performance.

Prepare for Operational Management Questions

Expect questions related to operational management, such as managing costs and ensuring service quality. Think of specific instances where you've effectively balanced these aspects and be prepared to share your strategies.

Emphasise Communication Skills

Strong communication is key for this role. Be prepared to discuss how you've effectively communicated with your team and clients in the past, and how you plan to maintain open lines of communication to foster a positive work environment.

Deputy Branch Operations Manager
Securitas
Location: London
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  • Deputy Branch Operations Manager

    London
    Full-Time
    35200 - 52800 £ / year (est.)
  • S

    Securitas

    10000+
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