Aviation Product Executive

About usAt Audley Travel, we turn careers into adventures. We\’re dedicated to creating unique travel experiences for our clients and fostering a dynamic, rewarding environment for our team. Join Audley and become part of a supportive community that prioritises your development. Our inclusive culture, along with competitive salaries and benefits, supports your well-being and growth.

If your passion is travel and you\’re looking for a career that excites and inspires, Audley Travel is the perfect place for you. Join us to create unforgettable journeys together. Find out more here.

The roleYou\’ll empower our Sales Consultants to deliver knowledgeable and accurate flight advice to our clients by providing support and training. You\’ll assist with managing commercial airline accounts and supporting internally to work towards commercial revenue targets whilst providing services that minimise loss and errors.

Key responsibilities

Answering aviation and airline product questions and queries from our sales teams

Identifying opportunities for conversion of existing quotes

Pro‐actively review airline product offering and stay up to date with developments via airline partners and other media channels

Build relationships with airlines to ensure effective communication

Design and deliver training sessions internally, shaped by both where you see team requirements and by sales team requests

Work with airlines on external training to ensure content is personalised for Audley and relevant to teams

Lead airport familiarisation trips, alongside our airline partners

Work with fellow Aviation Product Executives to ensure you have excellent knowledge of our top tier airlines, with support from the Aviation Commercial Manager

Develop an effective information flow with sales teams to help identify knowledge gaps and potential for new product development

About youThe role is fast paced and varied and requires managing high volumes of work so speed and the ability to prioritise is key. You will be confident and comfortable with using and analysing data. You will have a drive to provide support to others and build meaningful working relationships, supporting sales teams to achieve revenue targets.

Additional Experience required

A confident decision maker who is results driven and organised

A passion for aviation and air product

Ability to communicate with stakeholders at various levels

Strong communication skills both verbal and written

Numerically competent

Applied problem solving skills

Good relationship management skills

Ability to prioritise and time manage effectively

Comfortable working with KPIs

Good understanding of Office 365 including MS Word, Excel, SharePoint and Outlook

GDS knowledge would be a distinct advantage

Embodies the Audley values of being positive, being the difference, being one team and being passionate about travel

Why AudleyWe are committed to our employees\’ quality of life and value the importance of flexibility by offering hybrid working where you can split your time between our London office and remotely from home or elsewhere in the UK. We ask that employees are office‐based for a minimum of 3 days per week.

Health shield health cash plan – money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling

Holiday – 25 days rising to 30 days with length of service

A day off for your birthday

A day off for volunteering to support a charity, local support group or community work of your choice

Enhanced family leave

Enhanced pension scheme

Life insurance

Discounted Audley trips (for you and your friends & family) and exclusive access to staff travel discount websites

Wellhub – a wellbeing platform that gives you unlimited, discounted access to top gyms, studios, and wellbeing apps

Benefits Platform – a reward scheme that gives you discounts and cashback with hundreds of retailers

If you\’re interested in this opportunity, we\’d love to hear from you. Click apply and start your journey with us at Audley Travel! We believe it\’s our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment.

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