Business Administration Apprentice - Calverton Dental Practice

As the administration apprentice, you will be a pivotal member of the team, providing support to all members.

Day-to-day duties will include:

1. Welcoming patients in a friendly and professional manner – reception is the first point of contact.
2. Managing the practice diary and administering appointment details.
3. Taking payments and correctly balancing patient accounts.
4. Answering email enquiries in a professional and timely manner.
5. Using Microsoft Office packages such as Excel and Word (or equivalent).
6. Ensuring accurate and efficient data input, including financial forecasting and patient planning.
7. Producing accurate records and documents, including emails, invoicing, and KPIs.
8. Prioritising tasks and completing them in a timely manner.
9. Supporting team members to complete tasks across all departments.
10. Communicating with dental laboratories and other suppliers to ensure smooth practice operations.
11. Managing priorities and tasks effectively.

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