At a Glance
- Tasks: Manage key accounts, build relationships, and close multimillion-dollar deals.
- Company: Join Newpage, a global leader in digital transformation for life sciences.
- Benefits: Enjoy flexible working hours, first-class coaching, and employee ownership.
- Why this job: Be part of a culture that values innovation, growth, and collaboration.
- Qualifications: 8-15 years in account management with a strong business acumen required.
- Other info: Experience in Life Science/Healthcare is a plus.
The predicted salary is between 48000 - 84000 £ per year.
Newpage is a global digital transformation partner for life sciences companies, specializing in AI-powered solutions, digital health platforms, and tailored digital innovations. We engage across the entire lifecycle—from problem definition and strategy to user research, UX design, and agile software development—leveraging lean practices to deliver and validate breakthrough digital health solutions that drive user value and business transformation. With over 200 successful projects across 27+ countries, Newpage empowers medical affairs, digital health, and commercial teams to harness AI for greater efficiency, smarter decisions, and deeper insights. Our proprietary platforms—ACCEL and AI Agent Hub—create measurable impact across strategy, engagement, and innovation.
As a Key Accounts Manager, you will start conversations with potential buyers within Key Account, qualify them, help build a business case, and close the deals. These can be seven-figure deals. You’ll help clients buy and become an integral part of our growth and create a work environment where people feel comfortable.
What You’ll Be Doing
- Build, manage, and grow a strategic enterprise account.
- Own the full client account management lifecycle- from strategic planning, retention, account growth and issue resolutions.
- Identify new business units, geographies, and stakeholders within the client ecosystem.
- Close multimillion-dollar service deals, tailored to client needs.
- Develop and execute account growth strategies that ensure long-term value and satisfaction.
- Identify and build deep relationships with customer champions, senior executives, and key decision-makers.
- Collaborate closely with delivery, technology, operations, and leadership teams to ensure high-quality execution and ongoing value delivery.
- Conduct targeted product/service demonstrations, customized to different audience needs.
What You Need to Succeed
- 8-15 years of experience in account management, with a proven track record as a Key Account Manager or Strategic Accounts Manager in the Large Enterprise Segment.
- Exceptional business acumen with the ability to explain complex services in a simple, value-driven way.
- A strong sense of curiosity, urgency, and resilience in identifying and solving client needs.
- Empathy and clarity in communication, with a consultative sales approach.
- Demonstrated perseverance and a results-driven mindset.
- A passion for continuous learning and contributing beyond traditional account management functions.
What We Offer
- First-class coaching and learning opportunities to support your growth.
- A "think big" culture that fosters innovation and ownership.
- Flexible working hours and locations, with the option of weekly on-site presence.
- Employee ownership, transparent compensation, and a voice in company decisions.
- A diverse, multidisciplinary, and supportive team environment.
- A family-friendly, people-first culture.
Good to have Experience in Life Science/Healthcare.
Key Account Manager employer: Newpage Solutions
Contact Detail:
Newpage Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network strategically within the life sciences and healthcare sectors. Attend industry conferences, webinars, and local meetups to connect with potential clients and decision-makers. Building relationships in these spaces can give you a significant edge when applying for the Key Account Manager position.
✨Tip Number 2
Familiarise yourself with Newpage's proprietary platforms, ACCEL and AI Agent Hub. Understanding how these tools create value for clients will allow you to speak confidently about their benefits during interviews and demonstrate your alignment with the company's goals.
✨Tip Number 3
Prepare to discuss your previous experiences in closing multimillion-dollar deals. Be ready to share specific examples of how you've successfully managed key accounts and driven growth, as this will showcase your capability to handle the responsibilities of the role.
✨Tip Number 4
Showcase your consultative sales approach by preparing to engage in role-play scenarios during interviews. This will help you demonstrate your empathy and clarity in communication, which are crucial for building relationships with senior executives and customer champions.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in the life sciences or healthcare sectors. Use specific examples that demonstrate your success in managing key accounts and closing large deals.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital transformation in life sciences. Discuss how your skills align with Newpage's mission and how you can contribute to their growth by building strong client relationships.
Showcase Your Business Acumen: During the application process, emphasise your ability to explain complex services simply and effectively. Provide examples of how you've successfully communicated value to clients in previous roles.
Highlight Continuous Learning: Mention any relevant training or certifications that demonstrate your commitment to continuous learning. This could include courses in digital health, AI applications, or advanced account management strategies.
How to prepare for a job interview at Newpage Solutions
✨Research the Company
Before your interview, make sure to thoroughly research Newpage. Understand their AI-powered solutions and digital health platforms, as well as their recent projects and achievements. This knowledge will help you demonstrate your genuine interest in the company and its mission.
✨Prepare for Scenario-Based Questions
Given the nature of the Key Account Manager role, be ready to answer scenario-based questions that assess your problem-solving skills and ability to manage client relationships. Think of specific examples from your past experience where you've successfully closed deals or resolved issues.
✨Showcase Your Business Acumen
Highlight your exceptional business acumen during the interview. Be prepared to explain complex services in a simple, value-driven way. Use examples to illustrate how you've helped clients understand the benefits of your solutions in previous roles.
✨Demonstrate Empathy and Communication Skills
Since the role requires a consultative sales approach, focus on showcasing your empathy and clarity in communication. Practice articulating how you would build relationships with customer champions and senior executives, ensuring you convey your understanding of their needs and challenges.