Key Account Manager

Key Account Manager

Chelmsford Full-Time 48000 - 84000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage key accounts, build relationships, and close multimillion-dollar deals.
  • Company: Newpage is a global leader in digital transformation for life sciences, specialising in AI solutions.
  • Benefits: Enjoy flexible working hours, first-class coaching, and a supportive team culture.
  • Why this job: Join a dynamic team that values innovation and empowers you to make an impact.
  • Qualifications: 8-15 years in account management with a proven track record in large enterprises.
  • Other info: Experience in Life Science/Healthcare is a plus.

The predicted salary is between 48000 - 84000 £ per year.

Newpage is a global digital transformation partner for life sciences companies, specializing in AI-powered solutions, digital health platforms, and tailored digital innovations. We engage across the entire lifecycle—from problem definition and strategy to user research, UX design, and agile software development—leveraging lean practices to deliver and validate breakthrough digital health solutions that drive user value and business transformation. With over 200 successful projects across 27+ countries, Newpage empowers medical affairs, digital health, and commercial teams to harness AI for greater efficiency, smarter decisions, and deeper insights. Our proprietary platforms—ACCEL and AI Agent Hub—create measurable impact across strategy, engagement, and innovation.

As a Key Accounts Manager, you will start conversations with potential buyers within Key Account, qualify them, help build a business case, and close the deals. These can be seven-figure deals. You’ll help clients buy and become an integral part of our growth and create a work environment where people feel comfortable.

What You’ll Be Doing

  • Build, manage, and grow a strategic enterprise account.
  • Own the full client account management lifecycle- from strategic planning, retention, account growth and issue resolutions.
  • Identify new business units, geographies, and stakeholders within the client ecosystem.
  • Close multimillion-dollar service deals, tailored to client needs.
  • Develop and execute account growth strategies that ensure long-term value and satisfaction.
  • Identify and build deep relationships with customer champions, senior executives, and key decision-makers.
  • Collaborate closely with delivery, technology, operations, and leadership teams to ensure high-quality execution and ongoing value delivery.
  • Conduct targeted product/service demonstrations, customized to different audience needs.

What You Need to Succeed

  • 8-15 years of experience in account management, with a proven track record as a Key Account Manager or Strategic Accounts Manager in the Large Enterprise Segment.
  • Exceptional business acumen with the ability to explain complex services in a simple, value-driven way.
  • A strong sense of curiosity, urgency, and resilience in identifying and solving client needs.
  • Empathy and clarity in communication, with a consultative sales approach.
  • Demonstrated perseverance and a results-driven mindset.
  • A passion for continuous learning and contributing beyond traditional account management functions.

What We Offer

  • First-class coaching and learning opportunities to support your growth.
  • A "think big" culture that fosters innovation and ownership.
  • Flexible working hours and locations, with the option of weekly on-site presence.
  • Employee ownership, transparent compensation, and a voice in company decisions.
  • A diverse, multidisciplinary, and supportive team environment.
  • A family-friendly, people-first culture.

Good to have Experience in Life Science/Healthcare.

Key Account Manager employer: Newpage Solutions

At Newpage, we pride ourselves on being an exceptional employer that champions innovation and personal growth. Our 'think big' culture encourages employees to take ownership of their work while benefiting from first-class coaching and flexible working arrangements. With a diverse and supportive team environment, we empower our Key Account Managers to thrive in their roles, driving meaningful impact in the life sciences sector.
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Contact Detail:

Newpage Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Manager

✨Tip Number 1

Network strategically within the life sciences and healthcare sectors. Attend industry conferences, webinars, and local meetups to connect with potential clients and decision-makers. Building relationships in these spaces can give you a significant edge when applying for the Key Account Manager position.

✨Tip Number 2

Familiarise yourself with Newpage's proprietary platforms, ACCEL and AI Agent Hub. Understanding how these tools create value for clients will allow you to speak confidently about their benefits during interviews and demonstrate your alignment with the company's goals.

✨Tip Number 3

Showcase your ability to manage complex accounts by preparing case studies or examples from your previous roles. Highlight specific instances where you successfully closed large deals or built strong relationships with key stakeholders, as this will resonate well with the hiring team.

✨Tip Number 4

Research current trends in digital health and AI solutions. Being knowledgeable about the latest developments in these areas will not only help you in interviews but also demonstrate your passion for continuous learning and your commitment to contributing to Newpage's innovative culture.

We think you need these skills to ace Key Account Manager

Account Management
Strategic Planning
Business Development
Client Relationship Management
Consultative Sales Approach
Negotiation Skills
Communication Skills
Problem-Solving Skills
Empathy
Resilience
Business Acumen
Stakeholder Engagement
Project Management
Adaptability
Industry Knowledge in Life Sciences/Healthcare

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in the life sciences or healthcare sectors. Use specific examples that demonstrate your success in managing key accounts and closing large deals.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Newpage's mission and how your skills align with their needs. Emphasise your business acumen and ability to communicate complex services simply and effectively.

Showcase Your Achievements: In your application, include quantifiable achievements from your previous roles. Highlight any multimillion-dollar deals you've closed and how you built relationships with key decision-makers.

Prepare for Interviews: Anticipate questions related to your experience in account management and your approach to client relationships. Be ready to discuss how you would develop and execute account growth strategies at Newpage.

How to prepare for a job interview at Newpage Solutions

✨Research the Company

Before your interview, make sure to thoroughly research Newpage. Understand their AI-powered solutions and digital health platforms, as well as their recent projects and achievements. This knowledge will help you demonstrate your genuine interest in the company and its mission.

✨Prepare for Scenario-Based Questions

Given the nature of the Key Account Manager role, be ready to discuss specific scenarios where you've successfully managed accounts or closed significant deals. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.

✨Showcase Your Business Acumen

Highlight your ability to explain complex services in a simple, value-driven way. Prepare examples that showcase your exceptional business acumen and how you've used it to solve client needs in previous roles.

✨Demonstrate Empathy and Communication Skills

As a Key Account Manager, strong communication and empathy are crucial. Be prepared to discuss how you've built relationships with clients and stakeholders, and how your consultative sales approach has led to successful outcomes.

Key Account Manager
Newpage Solutions
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  • Key Account Manager

    Chelmsford
    Full-Time
    48000 - 84000 £ / year (est.)

    Application deadline: 2027-06-20

  • N

    Newpage Solutions

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