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- Tasks: Lead a retail team to create an exceptional shopping experience and drive sales.
- Company: Join a major national retailer in a prestigious department store setting.
- Benefits: Enjoy competitive salary, commission, staff discounts, and profit-sharing bonuses.
- Why this job: Be part of a dynamic team focused on customer satisfaction and personal growth.
- Qualifications: Sales-driven, customer-focused, and enthusiastic individuals are encouraged to apply.
- Other info: Ideal for those who thrive in fast-paced environments and love building relationships.
The predicted salary is between 28800 - 43200 £ per year.
An exciting opportunity exists to join a major national retailer as a Sales Manager in their Concession within a prestigious department store. Our client is seeking a dedicated and customer-focused individual who is passionate about delivering an exceptional purchase experience. If you take pride in creating a welcoming, visually appealing store environment and thrive on ensuring customer satisfaction, we’d love to hear from you!
Responsibilities:
- Ensuring the showroom always provides an outstanding experience for customers
- Delivering outstanding service to all customers - surpassing their expectations
- Driving sales to meet and exceed your personal sales targets
- Ensuring that all customer interactions are followed up immediately and given outstanding service
- Ensuring the highest standard of showroom and merchandise presentation
- Building the brand within the area by building relationships within the host store environment
- Building a strong relationship with colleagues and management of your local store
- Communicating and building relationships with your host store floor manager
- Regularly using company technology to input customer order details accurately and to a high standard
- Complying with all Health, Safety and Security requirements
The Package:
- Competitive salary and commission scheme
- Range of benefits including staff discounts, share of profit bonus scheme and more
The right candidate will be:
- Sales driven AND customer focused - and passionate about what you do
- A speedy thinker - presentable, switched-on, and honest, who brings a little joy to every interaction
- Naturally self-motivated, enthusiastic, and keen to impress with a 'no customer left behind' attitude
- Up for a challenge and able to thrive in a busy store environment
- Always on the lookout for ways to improve things for customers, colleagues, with a bias towards action
Sales Manager (Retail) employer: OSS
Contact Detail:
OSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager (Retail)
✨Tip Number 1
Familiarise yourself with the brand and its products before your interview. Understanding their unique selling points and how they position themselves in the market will help you demonstrate your passion and knowledge during discussions.
✨Tip Number 2
Prepare examples of how you've previously exceeded sales targets or delivered exceptional customer service. Being able to share specific stories will showcase your experience and align with the qualities they're looking for.
✨Tip Number 3
Network with current employees or others in the retail industry to gain insights about the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the application process.
✨Tip Number 4
Demonstrate your enthusiasm for the role by engaging with the company's social media and online presence. Commenting on posts or sharing relevant content can show your genuine interest and help you stand out as a candidate.
We think you need these skills to ace Sales Manager (Retail)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use specific examples that demonstrate your ability to exceed sales targets and deliver exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer satisfaction. Mention how your skills align with the responsibilities listed in the job description, such as building relationships and ensuring showroom excellence.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements. For example, mention any sales targets you have exceeded or initiatives you have implemented that improved customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at OSS
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Sales Acumen
Prepare to discuss your sales achievements and how you've met or exceeded targets in previous positions. Use quantifiable metrics to showcase your success and explain the strategies you employed.
✨Highlight Teamwork and Relationship Building
Since building relationships is key in this role, be ready to talk about how you've collaborated with colleagues and management in the past. Share instances where teamwork led to improved store performance or customer satisfaction.
✨Familiarise Yourself with the Brand
Research the retailer and understand their brand values and products. This will help you align your answers with their expectations and demonstrate your commitment to representing their brand effectively.
