At a Glance
- Tasks: Serve customers by providing expert advice on automotive parts and managing stock.
- Company: Join a well-established automotive company known for its commitment to quality and service.
- Benefits: Enjoy a competitive salary, great company perks, and immediate start opportunities.
- Why this job: Be part of a dynamic team where your customer service skills can shine and make an impact.
- Qualifications: Previous experience in a parts role, excellent customer service, and strong IT skills required.
- Other info: This role is based on-site in Portsmouth with a supportive work environment.
The predicted salary is between 34000 - 36000 £ per year.
We are proud to be working alongside our client, a well-established Automotive company with their search for a Parts Advisor to be based on site in Portsmouth.
What does the role involve?
- Work within the parts department, serving internal and external customers, providing professional advice on products and parts available to them.
- Be the first point of contact for all parts enquiries providing a knowledgeable and efficient service personifying the brand.
- Uphold the correct pricing structure available to clients.
- Work closely with the Parts Leader to monitor stock control.
- Complete all paperwork and requisitions accordingly, at all times maintaining a secure environment.
Your Experience
- Previous experience within a Parts role within the motor industry.
- Excellent customer service skills.
- Enthusiasm and fantastic interpersonal skills.
- Strong IT Experience (Excel and Word).
Our client is offering a salary/package of between £34,000 - £36,000 and great company benefits. We have immediate starts available so please send across your CV if you are interested.
Parts Advisor employer: Hunter James Recruitment Ltd
Contact Detail:
Hunter James Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and products offered by the automotive company. This knowledge will help you engage confidently with both internal and external customers, showcasing your expertise during any interactions.
✨Tip Number 2
Brush up on your customer service skills by practising common scenarios you might encounter in a parts advisory role. Being able to demonstrate your ability to handle enquiries efficiently will set you apart from other candidates.
✨Tip Number 3
Make sure you're comfortable using Excel and Word, as these are essential tools for managing stock control and completing paperwork. Consider taking a quick online course or tutorial to sharpen your skills if needed.
✨Tip Number 4
Network with professionals in the automotive industry, either through social media platforms like LinkedIn or local events. Building connections can provide valuable insights and potentially lead to referrals for the Parts Advisor position.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in a parts role within the motor industry. Emphasise your customer service skills and any relevant IT experience, particularly with Excel and Word.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the automotive industry. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the parts department.
Highlight Relevant Skills: In your application, clearly outline your interpersonal skills and ability to work efficiently under pressure. These are crucial for being the first point of contact for parts enquiries.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hunter James Recruitment Ltd
✨Know Your Parts
Familiarise yourself with common automotive parts and their functions. Being able to discuss specific products and demonstrate your knowledge will impress the interviewer and show that you're ready to serve customers effectively.
✨Showcase Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle enquiries and resolve issues, as this is crucial for a Parts Advisor position.
✨Demonstrate IT Proficiency
Brush up on your Excel and Word skills before the interview. Be ready to discuss how you've used these tools in past roles, especially in relation to stock control and paperwork management.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This shows your genuine interest in the position and helps you understand how you can contribute to the team and uphold the brand's reputation.