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- Tasks: Join our team to clean and prepare rooms, ensuring a welcoming environment for guests.
- Company: YHA Whitby is a social enterprise dedicated to enriching lives through exceptional hostel experiences.
- Benefits: Enjoy 10 free nights at hostels, discounts, and support for your well-being and career growth.
- Why this job: Be part of a friendly team, gain valuable experience, and contribute to memorable guest experiences.
- Qualifications: Customer service experience is preferred; we value enthusiasm and teamwork over formal qualifications.
- Other info: This role offers flexible hours until November 2025, perfect for students seeking part-time work.
Seasonal Housekeeping Assistant - YHA Whitby
Reference: APR20255819
Expiry date: 22:59, Tue, 27th May 2025
Location: Yorkshire
Fixed term flexible contract to end November 2025 for 12-25 hours per week
£12.21 per hour (applies to all, including those under the age of 21)
This is a live out position.
Are you looking for a fun and varied job in hospitality? YHA Whitby are looking for a Housekeeping Team Member to join their team! YHA Whitby is right next to the Abbey with enviable views across the town and beyond.
As a Housekeeping Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
Why work for YHA?
- Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA's staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
What will you be doing as a Housekeeping Team Member?
We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
- Cleaning and preparing bedrooms between guest departures and arrivals
- Maintaining the cleanliness of shower and toilet areas
- Keeping all areas of the hostel clean and tidy
- Efficiently undertaking housekeeping tasks, maintaining consistent cleanliness standards throughout the hostel
- Complying with YHA requirements for the use and storage of cleaning products
- Reporting any faults or damage to a member of the hostel management team
- Sorting and distributing used and unused linen
What Skills and Experience do you need to be a Housekeeping Team Member?
Our Housekeeping Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors. To provide this service to our guests we are looking for the following qualities in our Housekeeping Team Members:
- Experience of working face to face with customers
- Experience of working in hospitality or customer service (desirable)
- Experience of working in a team - can help others to achieve a common goal
- Excellent timekeeping, with flexibility to cover different shifts - punctual, can work to deadlines
- Ability to manage varying pressures, including peaks in workload demands - can prioritise, able to deal with conflicting duties
- Basic IT skills (ideally Microsoft Office) - able to use Microsoft Word, Outlook, Excel
- Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it
It's important to note that the role can be physically demanding, as our beds are predominantly bunk bed style.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply?
Submit your CV and complete the application form (it's a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website. Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTE: All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Seasonal Housekeeping Assistant - YHA Whitby employer: YHA (England & Wales)
Contact Detail:
YHA (England & Wales) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Housekeeping Assistant - YHA Whitby
✨Tip Number 1
Familiarise yourself with YHA's mission and values. Understanding what YHA stands for and how they operate will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in hospitality. Be ready to share specific examples of how you've contributed to a positive guest experience in past roles.
✨Tip Number 3
Demonstrate your flexibility and timekeeping skills. Since the role requires covering different shifts, be prepared to discuss your availability and how you manage your time effectively.
✨Tip Number 4
Show enthusiasm for teamwork. YHA values collaboration, so be ready to talk about how you've worked successfully in teams before and how you can contribute to a positive team environment.
We think you need these skills to ace Seasonal Housekeeping Assistant - YHA Whitby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in hospitality or customer service. Emphasise your teamwork skills and ability to manage varying pressures, as these are key qualities for the Housekeeping Team Member role.
Craft a Strong Cover Letter: Write a brief cover letter that showcases your enthusiasm for the role and the YHA mission. Mention why you want to work at YHA Whitby specifically and how your values align with theirs.
Highlight Relevant Skills: In your application, clearly outline your timekeeping abilities, flexibility with shifts, and basic IT skills. These are important for the role and will help you stand out.
Follow Application Instructions: Ensure you submit your CV and complete the short application form as instructed. Double-check for any specific requirements mentioned in the job description to avoid missing out on your chance.
How to prepare for a job interview at YHA (England & Wales)
✨Understand YHA's Mission
Before your interview, take some time to research YHA and its mission. Understanding their commitment to enriching lives, especially for young people, will help you align your answers with their values during the interview.
✨Showcase Your Customer Service Skills
As a Housekeeping Team Member, you'll be interacting with guests regularly. Be prepared to share examples of your previous customer service experience, highlighting how you handled challenges and ensured guest satisfaction.
✨Demonstrate Teamwork
YHA values teamwork, so think of instances where you've successfully worked as part of a team. Discuss how you contributed to achieving common goals and supported your colleagues in a busy environment.
✨Prepare for Physical Demands
This role can be physically demanding, so it's important to express your readiness for such tasks. Be honest about your physical capabilities and mention any relevant experiences that demonstrate your ability to handle similar responsibilities.
