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- Tasks: Join our team to clean and prepare guest rooms, ensuring a welcoming environment.
- Company: YHA Whitby is a social enterprise dedicated to enriching lives through exceptional hostel experiences.
- Benefits: Enjoy 10 free nights at hostels, discounts, and support for your well-being.
- Why this job: Be part of a friendly team making memorable guest experiences in a stunning location.
- Qualifications: Customer service experience is a plus; we value enthusiasm and teamwork.
- Other info: Flexible hours available until November 2025; perfect for students seeking part-time work.
Seasonal Housekeeping Assistant - YHA Whitby
Reference: APR20255819
Expiry date: 22:59, Tue, 27th May 2025
Location: Yorkshire
Fixed term flexible contract to end November 2025 for 12-25 hours per week
£12.21 per hour (applies to all, including those under the age of 21)
This is a live out position.
Are you looking for a fun and varied job in hospitality? YHA Whitby are looking for a Housekeeping Team Member to join their team! YHA Whitby is right next to the Abbey with enviable views across the town and beyond.
As a Housekeeping Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
Why work for YHA?
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA's staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.
What will you be doing as a Housekeeping Team Member?
We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
- Cleaning and preparing bedrooms between guest departures and arrivals
- Maintaining the cleanliness of shower and toilet areas
- Keeping all areas of the hostel clean and tidy
- Efficiently undertaking housekeeping tasks, maintaining consistent cleanliness standards throughout the hostel
- Complying with YHA requirements for the use and storage of cleaning products
- Reporting any faults or damage to a member of the hostel management team
- Sorting and distributing used and unused linen
What Skills and Experience do you need to be a Housekeeping Team Member?
Our Housekeeping Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors. To provide this service to our guests we are looking for the following qualities in our Housekeeping Team Members:
- Experience of working face to face with customers
- Experience of working in hospitality or customer service (desirable)
- Experience of working in a team - can help others to achieve a common goal
- Excellent timekeeping, with flexibility to cover different shifts - punctual, can work to deadlines
- Ability to manage varying pressures, including peaks in workload demands - can prioritise, able to deal with conflicting duties
- Basic IT skills (ideally Microsoft Office) - able to use Microsoft Word, Outlook, Excel
- Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it
It's important to note that the role can be physically demanding, as our beds are predominantly bunk bed style.
For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply?
Submit your CV and complete the application form (it's a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website. Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTE: All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Contact Detail:
YHA (England & Wales) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Housekeeping Assistant - YHA Whitby
✨Tip Number 1
Familiarise yourself with YHA's mission and values. Understanding what YHA stands for will help you align your responses during any interviews and show that you're genuinely interested in contributing to their goals.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service when networking. If you know someone who works in the industry, reach out to them for insights or even a referral, as personal connections can make a big difference.
✨Tip Number 3
Be prepared to discuss how you handle busy periods and manage time effectively. Think of specific examples from past experiences where you successfully juggled multiple tasks, as this is crucial for a role in housekeeping.
✨Tip Number 4
Visit YHA Whitby before applying if possible. This will give you a feel for the environment and allow you to mention specific details about the hostel during your application process, demonstrating your enthusiasm and commitment.
We think you need these skills to ace Seasonal Housekeeping Assistant - YHA Whitby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in hospitality or customer service. Emphasise your ability to work in a team and manage time effectively, as these are key qualities YHA is looking for.
Craft a Strong Cover Letter: Write a brief cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at YHA Whitby specifically and how your skills align with their mission of providing exceptional hospitality.
Showcase Relevant Skills: In your application, highlight any experience you have with cleaning or housekeeping tasks, as well as your basic IT skills. If you've worked in a fast-paced environment before, be sure to mention that too!
Follow Application Instructions: Ensure you submit your CV and complete the short application form as instructed. Double-check for any specific requirements mentioned in the job description to avoid missing out on important details.
How to prepare for a job interview at YHA (England & Wales)
✨Research YHA Whitby
Before your interview, take some time to learn about YHA Whitby and its mission. Understanding their values and what they stand for will help you align your answers with their expectations and show genuine interest in the role.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in hospitality or customer service. Share specific examples of how you've contributed to a team or provided excellent service to customers, as this is crucial for the Housekeeping Team Member role.
✨Demonstrate Flexibility and Timekeeping
Since the role requires flexibility with shifts and excellent timekeeping, be prepared to discuss how you manage your time effectively and handle varying workloads. Mention any past experiences where you successfully adapted to changing demands.
✨Show Enthusiasm for the Role
Express your excitement about the opportunity to work at YHA Whitby. Talk about why you want to be a part of their team and how you can contribute to creating memorable experiences for guests. A positive attitude can make a significant difference!
