Store Colleague - Part Time - 16 hours - Catterick Garrison

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Store Colleague – Part Time – 16hours – Catterick Garrison, Catterick

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Client:

Pets at Home Group Plc

Location:

Catterick, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

27da4e8a9255

Job Views:

14

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Your role

will be at the heart of our pet care centres, and you will ensure our customers have a great experience that sets us apart and drives customer loyalty for our great brands. Store Colleagues are critical to our success. They are responsible for exceeding customer expectations daily, ensuring high standards of pet care, operational excellence, and building strong relationships with customers and colleagues.

Who are we looking for?

• People passionate about delivering great service.
• Flexible, with the ability to work a flexible shift pattern across 7 days a week in a busy retail environment. The minimum contract is 16 hours, but additional hours may be required during busy periods, absences, or holidays.
• Experience in a customer-facing environment is preferred.
• Experience in a target-driven environment is desirable, but not essential.
• Willing to undertake 6 months of industry-leading training covering pet handling, customer service, and health and safety.

Our culture is friendly and inclusive. We welcome everyone and believe that \’we\’re better with pets\’. If you share this belief, we\’d like to hear from you regardless of your background or circumstances.

Your Benefits

• Discretionary annual bonus scheme for all hourly store colleagues.
• Paid holidays: at least 28 days, increasing to 33 days after 2 years.
• Gifts and events to celebrate service anniversaries between 5-30 years.
• Extra days off for special occasions, e.g., birthdays.
• 20% discount on all Pets at Home Group brands, 30% on own-brand products.
• Access to a benefits platform with discounts on other retailers.
• Confidential Employee Assistance Programme (EAP).
• Life Assurance for all colleagues.

Please note that we may close the vacancy early due to high application volumes to ensure a positive candidate experience.

“Pets see people without bias or discrimination. Inspired by pets, we value diversity and encourage everyone to be themselves. Even if your skills and experience don’t align perfectly, if you can contribute through your values and behaviors, we want to hear from you!”

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