Quality Improvement Coach - Residential Childcare (Remote)

Join us in inspiring people to succeed, by being part of our remarkable operational delivery team. Paragon Skills are Ofsted Grade 2 “Good” and the UK’s Number 1 Training provider, with a true dedication to the Care and Education Sector, and a commitment to delivering meaningful learning interactions to over 7000 learners nationally.

We are passionate, innovative, and determined to deliver an outstanding teaching and learning experience to every learner every time, and our handpicked, trusted people demonstrate their specialist knowledge and expertise in everything they do.

Location: Remote

We are looking for a Residential Childcare expert to effectively drive outstanding quality improvement. As a QIC you will continuously monitor and measure learner and Personal Tutor progress in order to drive improvements. Throughout the whole learner journey, you will provide practical solutions and support Personal Tutors in the delivery of innovative teaching and learning. You will champion regular feedback and continuous improvement methodologies from learners including through Learner Voice.

As a QIC you will:

• Conduct Learner Experience Reviews with your allocated Personal Tutors (PTs).
• Conduct “deep dives” into curriculum areas based around the Education Inspection Framework (EIF) provide feedback and support to drive continuous improvement.
• Improve the quality of teaching through observation feedback, 1-1 support, coaching, CPD sessions and creating a culture of sharing best practice across Personal Tutors and wider business.
• Liaise with Operations Managers to ensure actions from LER and deep dive activities are discussed in individual 1-1s and met by PTs.
• Devise and deliver regular CPD sessions for PTs (and wider business) on topics needed to improve the quality of the learner experience.
• Conduct regular formative and summative sampling of learners’ portfolios with your allocated PTs.
• Plan and conduct regular standardisation meetings to ensure consistency of tutor delivery through LER and deep dive assessment practices.

What we need from you:

• Level 3 Vocational Qualification in area of specialism.
• Teaching Qualification.
• Experience of working within or an in-depth understanding of the apprenticeships/further education sector.
• Experience of using quality improvement principles to positively impact learner experience.
• Proven vocational experience and demonstrable competence in chosen sector.
• Strong knowledge and understanding of Education Inspection Framework (EIF) and Ofsted.
• Experience of building strong relationships and helping to develop others to achieve success.

We are proud to offer a suite of Paragon Choices which are optional benefits including life assurance and income protection and core benefits below:

• 20 days annual leave - increasing with length of service and a holiday purchase scheme.
• 3 Paragon Days for our Operational December Closure and 8 Public Bank Holidays.
• Additional day off for your birthday.
• Up to 3 days of paid volunteering leave and corporate conscience initiatives.
• Perkbox – a suite of lifestyle benefits and wellness tools.
• Recognition and long service awards to celebrate our colleagues.

We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.

Paragon Skills is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Depending on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.