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For Companies At a Glance
- Tasks: Manage staff, ensure customer satisfaction, and oversee inventory and finances.
- Company: Join Labakery, a vibrant independent coffee shop in Kensington known for quality and service.
- Benefits: Enjoy a competitive hourly wage, a fun work environment, and opportunities for growth.
- Why this job: Be part of a passionate team delivering amazing food experiences while having fun!
- Qualifications: Energetic individuals with customer service experience and a positive attitude are encouraged to apply.
- Other info: Immediate start available; send your CV and tell us why you're a superstar!
For a Pasta and Pizza Bar in Kensington, we are looking for someone confident, hardworking and fun - who has a great passion to deliver the best customer experience and loves good food.
Responsibilities of a Manager:
- Staff Management: Hire, train, schedule, and supervise staff to ensure excellent customer service and smooth operations.
- Customer Service: Maintain high standards of customer satisfaction by handling complaints, resolving issues, and creating a welcoming environment.
- Inventory Control: Monitor and manage inventory levels of coffee, food, and supplies. Order stock as needed and minimise waste.
- Financial Oversight: Handle cash management, budgeting, and daily sales reports. Ensure accuracy in transactions and deposits.
- Health & Safety Compliance: Ensure the coffee shop follows health, hygiene, and safety regulations at all times.
- Quality Control: Maintain consistency and quality in food and beverages served, following company standards.
- Marketing & Promotions: Implement local promotions and events to attract customers and grow sales.
- Equipment Maintenance: Make sure coffee machines and other equipment are regularly cleaned and properly maintained.
- Team Motivation: Lead by example, encourage teamwork, and provide feedback to help employees grow and perform well.
- Problem-Solving: Quickly address any operational or staff-related issues to maintain efficiency and customer satisfaction.
- Maintain cleanliness and organisation in the kitchen area.
- Assist with inventory management and ordering supplies.
- Collaborate with other kitchen staff to ensure smooth operations.
Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English.
Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
Experience: Required Languages: English – Advanced, Italian – Advanced
Employment: Full-time
Salary: £13.5 – £14 hourly
Starting time: Immediate start!
About Labakery: We are a small independent business in a very busy high street opened since 4 years with high standard of products and customer service.
Contact Detail:
Labakery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Shop Manager
✨Tip Number 1
Show your passion for food and customer service during the interview. Share personal stories about your experiences in the industry, highlighting moments where you went above and beyond to create a memorable experience for customers.
✨Tip Number 2
Familiarise yourself with the local coffee and food scene in Kensington. Being knowledgeable about popular trends and local competitors can help you stand out as a candidate who is genuinely interested in the role and the community.
✨Tip Number 3
Demonstrate your leadership skills by discussing how you've successfully managed teams in the past. Be ready to provide examples of how you motivated staff, resolved conflicts, and maintained a positive work environment.
✨Tip Number 4
Prepare to discuss your approach to inventory management and financial oversight. Highlight any relevant experience you have in managing stock levels, budgeting, or ensuring compliance with health and safety regulations.
We think you need these skills to ace Coffee Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and management. Emphasise any previous roles where you demonstrated leadership, problem-solving, and a passion for food.
Craft a Compelling Statement: Write a brief statement that showcases your personality and what makes you a superstar. Share specific examples of how you've delivered excellent customer experiences or led a team successfully.
Showcase Your Passion: In your application, express your love for good food and customer service. Mention any relevant experiences that reflect your enthusiasm and energy, as these qualities are essential for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and statement to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Labakery
✨Show Your Passion for Food
Make sure to express your love for good food during the interview. Share any experiences you have with food, whether it's cooking, tasting, or even visiting other coffee shops. This will demonstrate your enthusiasm and align with the company's values.
✨Highlight Your Customer Service Skills
Prepare examples of how you've handled customer complaints or created a welcoming environment in previous roles. This is crucial for a Coffee Shop Manager, as maintaining high standards of customer satisfaction is key.
✨Demonstrate Leadership Qualities
Be ready to discuss your experience in managing teams. Talk about how you've motivated staff, handled scheduling, and provided feedback. Showing that you can lead by example will resonate well with the interviewers.
✨Prepare for Problem-Solving Scenarios
Think of potential operational issues that could arise in a coffee shop and how you would address them. Being able to quickly resolve problems is essential, so showcasing your problem-solving skills will be beneficial.
