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- Tasks: Keep guest rooms spotless and welcoming with daily cleaning tasks.
- Company: Join a dynamic hospitality team dedicated to exceptional guest experiences.
- Benefits: Enjoy flexible hours, paid holidays, free lunch, and career growth opportunities.
- Why this job: Perfect for those who love a fast-paced environment and making guests feel at home.
- Qualifications: No prior experience needed, just a positive attitude and willingness to learn!
- Other info: Work in a supportive team with full training provided.
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Clean and tidy guest rooms to established standards.
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Change bed linens, replace towels, empty trash bins and restock amenities.
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Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
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Sanitize surfaces thoroughly for hygiene maintenance.
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Maintain stock levels of cleaning supplies and toiletries.
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Promptly report any maintenance issues or damages.
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Follow supervisor instructions and adhere to safety protocols.
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Ensure the security of guest rooms and the privacy of the guests.
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Provide professional and respectful service to guests and respond to their requests promptly.
Person specification
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Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions., * Physical ability to lift, bend, and stand for extended periods.
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The ability to work individually and as part of a team.
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Strong time management skills.
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Attention to detail.
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Flexibility and willingness to learn.
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A ‘Can Do’ attitude.
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Adaptability to organisational needs.
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Ability to prioritise and multi-task.
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Capability to provide excellent customer service.
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Self-motivation and accountability.
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Ability to work confidentially and with integrity.
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Ability to work under pressure and to follow instructions.
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Awareness of safety regulations and compliance.
Flexibility
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You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
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Up to 28 days paid holidays.
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A permanent job with flexible working hours to suit your lifestyle.
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Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
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Free Lunch on duty (site dependant).
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Full on-site training.
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Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
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Career progression with the opportunity to undertake a HotelCare Apprenticeship.
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Automatic Enrolment into a workplace pension, after 3 months’ service.
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Recognition, incentives and awards.
Room Attendant employer: Hotelcare
Contact Detail:
Hotelcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Make sure to highlight any previous experience you have in housekeeping or similar roles. Employers love to see that you understand the demands of the job and can hit the ground running.
✨Tip Number 2
Demonstrate your strong time management skills during the interview. Share examples of how you've effectively prioritized tasks in a busy environment, as this is crucial for a Room Attendant.
✨Tip Number 3
Show your 'Can Do' attitude by discussing your flexibility and willingness to learn new things. This will resonate well with us, as we value adaptability in our team members.
✨Tip Number 4
Emphasize your commitment to providing excellent customer service. Share any experiences where you went above and beyond to meet guest needs, as this aligns perfectly with our values.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have in housekeeping or similar roles within the hospitality industry. Mention specific tasks you've performed that align with the job description, such as cleaning guest rooms, changing linens, and maintaining hygiene standards.
Showcase Your Skills: Demonstrate your strong time management skills, attention to detail, and ability to work both independently and as part of a team. Use examples from past experiences to illustrate how you've successfully managed multiple tasks or adapted to changing situations.
Express Your 'Can Do' Attitude: In your application, convey your flexibility and willingness to learn. Employers appreciate candidates who approach challenges with a positive mindset and are eager to take on new responsibilities.
Emphasize Customer Service: Since the role involves interacting with guests, highlight your capability to provide excellent customer service. Share instances where you responded to guest requests promptly and professionally, ensuring their satisfaction.
How to prepare for a job interview at Hotelcare
✨Show Your Attention to Detail
During the interview, emphasize your ability to notice small details. Mention specific examples from your previous experience where your attention to detail made a difference in maintaining cleanliness and guest satisfaction.
✨Demonstrate Your 'Can Do' Attitude
Employers appreciate a positive attitude. Share instances where you tackled challenges with a proactive approach, showcasing your flexibility and willingness to learn new tasks or adapt to changing situations.
✨Highlight Your Time Management Skills
Discuss how you prioritize tasks effectively, especially in a fast-paced environment. Provide examples of how you managed your time in previous roles to ensure all cleaning duties were completed efficiently.
✨Prepare for Customer Service Scenarios
Since providing excellent customer service is crucial, be ready to discuss how you handle guest requests and complaints. Share specific experiences that demonstrate your professionalism and respect towards guests.
