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- Tasks: Support families during farewells, manage vehicles, and maintain high standards of service.
- Company: Join Barclays Funeral Directors, a compassionate team dedicated to dignified farewells.
- Benefits: Enjoy a competitive salary, holiday leave, pension scheme, free parking, and uniform.
- Why this job: Make a meaningful impact in your community while developing valuable skills and experience.
- Qualifications: Must have a Full UK Manual Driving License and be physically fit; no prior experience needed.
- Other info: Flexible working across locations; comprehensive training provided.
The predicted salary is between 23997 - 23997 £ per year.
Location: Barclays Funeral Directors, Edinburgh
Salary: £23,997.65 per annum (£12.04 per hour)
Join us in ensuring every goodbye is dignified and meaningful.
No experience is needed; comprehensive training is provided in-house. All you need is a genuine enthusiasm for delivering exceptional customer service, a caring and empathetic nature, a good level of physical fitness and the ability to legally drive our company vehicles. Driving and Manual Handling are also key aspects of this role, therefore a Manual UK Driving License and a high level of physical fitness are essential.
You will be based within our Barclays Funeral Directors Brand serving our communities across the Edinburgh area with regular movements within our branch network, flexibility is therefore key!
Here is what a typical day could look like for you:
- Take part in our on-call rota (This is dependent on individual in-branch rotas).
- Aid with bringing the deceased into our care throughout office hours and out of hours.
- Preparing and maintaining excellent standards of vehicle cleanliness for our funeral fleet.
- Participate in coffining duties, including the trimming of coffins/caskets, in addition to dressing and placing the deceased in coffins as appropriate.
- Being part of the funeral service by bearing the coffin and driving company vehicles.
- Assisting the Funeral Director with pre-funeral checks including route planning and address checking.
We are an agile team; to meet the needs of our customers requires us to be mobile and flexible, therefore you are likely to be asked to work across different locations in the local area, when required based on operational needs.
This role will suit someone who:
- Has a Full UK Manual Driving License.
- Is physically able to lift and carry heavy weights in accordance with manual handling procedures.
- Is ideally familiar with the local community.
- Is committed to providing excellent customer service.
- Demonstrates composure and empathy in sensitive situations.
- Is reliable, well-presented and aims for high standards in their job role.
What we provide to you:
- Annual salary of £23,997.65
- 22-25 Days Holiday + Bank Holidays.
- Pension Scheme.
- Life Assurance X2.
- Free On-Site/Street Parking.
- Free Uniform Provided (Incl. Dry Cleaning).
- Access to our internal apprentice & personal development schemes.
We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times – We want to hear from you!
What are the next steps?
To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!
Funeral Service Operative employer: Dignity
Contact Detail:
Dignity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Operative
✨Tip Number 1
Familiarise yourself with the local community in Edinburgh. Understanding the area and its residents can help you connect better with families during their difficult times, showing that you genuinely care about providing a dignified service.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. Since this role requires a caring and empathetic nature, sharing examples of how you've provided exceptional service in the past can set you apart from other candidates.
✨Tip Number 3
Demonstrate your physical fitness by discussing any relevant activities or experiences that showcase your ability to lift and carry heavy weights. This will reassure us that you can handle the physical demands of the job.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to work across different locations. Since the role requires mobility within the branch network, showing that you're adaptable will make you a more attractive candidate.
We think you need these skills to ace Funeral Service Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Funeral Service Operative. Highlight your enthusiasm for customer service and your ability to handle sensitive situations.
Tailor Your CV: Make sure your CV reflects relevant skills such as physical fitness, customer service experience, and any driving qualifications. Emphasise your reliability and commitment to high standards.
Craft a Personal Statement: Write a personal statement that showcases your empathy and caring nature. Explain why you want to work in this role and how you can contribute to providing dignified farewells.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Dignity
✨Show Your Empathy
In this role, you'll be dealing with sensitive situations. Make sure to express your understanding and compassion during the interview. Share any relevant experiences that demonstrate your ability to handle emotional circumstances with care.
✨Highlight Your Physical Fitness
Since the job requires a good level of physical fitness, be prepared to discuss your ability to lift and carry heavy weights. You might want to mention any previous roles or activities that showcase your physical capabilities.
✨Demonstrate Customer Service Skills
Exceptional customer service is key in this position. Prepare examples of how you've provided excellent service in past roles, even if they were in different industries. This will show your commitment to helping others during difficult times.
✨Be Flexible and Mobile
Flexibility is crucial for this role as you may need to work across different locations. During the interview, emphasise your willingness to adapt and your familiarity with the local community, which can help in serving families effectively.
