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- Tasks: Deliver top-notch service to customers and assist in store operations.
- Company: Join Winemark, a leading retailer known for its exceptional customer experience.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values customer satisfaction and teamwork.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
- Other info: A passion for wine is a plus; must maintain high standards of appearance.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities:
- To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures.
- To assist the Store Manager in all aspects of the business including sales, security, and stock control.
- To assist in customer relations by maintaining excellent customer service at all times, including an up-to-date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications:
- Maths and English GCSE Grade C or above or equivalent.
Skills & Experience - Essential:
- Three months previous experience in a retail environment.
- Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high-quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well-groomed.
- A good team player with the ability to work in a team environment.
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
Sales Advisor - Ballymoney employer: Winemark
Contact Detail:
Winemark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Ballymoney
✨Tip Number 1
Familiarise yourself with the products sold at Winemark, especially wines. Having a good knowledge of different types of wine and their characteristics will help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you become more comfortable in identifying customer needs and providing excellent service, which is crucial for the Sales Advisor role.
✨Tip Number 3
Showcase your ability to work as part of a team by discussing any previous experiences where you collaborated with others to achieve a common goal. This will highlight your teamwork skills, which are essential for this position.
✨Tip Number 4
Demonstrate your personal drive and positive attitude during the interview. Share examples of how you've gone above and beyond in previous roles, as this will reflect your motivation and suitability for the Sales Advisor position.
We think you need these skills to ace Sales Advisor - Ballymoney
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, particularly any roles where you've provided excellent customer service or handled stock. Use specific examples that demonstrate your ability to meet the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Sales Advisor position at Winemark. Mention your previous retail experience and how it aligns with their expectations, such as your communication skills and customer-focused approach.
Showcase Relevant Skills: Emphasise your communication skills and ability to work in a team environment. Provide examples of how you've successfully identified selling opportunities or maintained high standards of customer service in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Winemark
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to identify customer needs and exceed their expectations.
✨Demonstrate Your Sales Ability
The job involves actively selling to customers, so think of instances where you've identified selling opportunities. Be ready to discuss how you approached these situations and what the outcomes were.
✨Know Your Products
Familiarise yourself with the products offered by Winemark, especially wines. Showing that you have a genuine interest or knowledge about wine can set you apart from other candidates and demonstrate your commitment to the role.
✨Exude Positivity and Team Spirit
A positive attitude is key for this position. During the interview, convey your enthusiasm for the role and your ability to work well within a team. Share examples of how you've contributed to a positive team environment in previous roles.
