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- Tasks: Support customers in daily living skills and promote social inclusion.
- Company: Sanctuary Supported Living helps people live independently with personalised care services.
- Benefits: Enjoy 25+ days holiday, flexible working, and a pension scheme.
- Why this job: Make a real impact on lives while growing your career in a supportive environment.
- Qualifications: Caring attitude, good communication skills, and Level 2 NVQ in Health and Social Care preferred.
- Other info: Diversity and inclusion are core values; we welcome applicants from all backgrounds.
Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at our CQC Registered Disabilities Service at Oleander House, Telford. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
The role of Support Assistant will include:
- Providing a high quality, hands-on support service
- Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
- Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
- Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
- Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices
Skills and experiences:
- A caring, approachable nature and a confident ‘can-do’ attitude
- Ability to keep accurate records and clearly communicate relevant information to team members
- Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
- Experience of working as a member of a team
- A positive and accepting approach to customers whatever their needs
- Level 2 NVQ Health and Social Care, or willing to work towards
Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
- At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Support Assistant employer: Sanctuary Group
Contact Detail:
Sanctuary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Assistant
✨Tip Number 1
Familiarise yourself with the values and mission of Sanctuary Supported Living. Understanding their commitment to personalised care and support will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any relevant experience you have in health and social care, especially in supporting individuals with disabilities. Be prepared to share specific examples of how you've made a positive impact in similar roles.
✨Tip Number 3
Demonstrate your communication skills by engaging with current employees or alumni from the organisation. This can provide insights into the role and help you articulate your fit for the position more effectively.
✨Tip Number 4
Prepare to discuss your approach to teamwork and collaboration, as these are crucial in a support role. Think of examples where you've successfully worked with others to achieve a common goal.
We think you need these skills to ace Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Support Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a compelling personal statement that reflects your caring nature and 'can-do' attitude. Use specific examples from your past experiences to demonstrate your ability to support individuals in developing their daily living skills.
Highlight Relevant Experience: Make sure to include any relevant experience in health and social care, especially if you have a Level 2 NVQ or are willing to work towards it. Mention any teamwork experience and your ability to communicate effectively with customers and agencies.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in the support sector.
How to prepare for a job interview at Sanctuary Group
✨Show Your Caring Nature
As a Support Assistant, it's crucial to demonstrate your caring and approachable nature during the interview. Share examples from your past experiences where you have positively impacted someone's life or helped them overcome challenges.
✨Highlight Teamwork Skills
Since the role involves working as part of a team, be prepared to discuss your experience in collaborative environments. Mention specific instances where you contributed to a team's success or supported colleagues in achieving common goals.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might want to prepare answers to common questions about how you would communicate with customers and other agencies.
✨Demonstrate a 'Can-Do' Attitude
The job requires a confident 'can-do' attitude. During the interview, express your willingness to take on challenges and learn new skills. Share examples of how you've approached difficult situations with positivity and determination.
