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- Tasks: Manage and grow relationships with customers through calls and sales techniques.
- Company: Join a vibrant company that values growth and teamwork.
- Benefits: Earn a competitive salary with commission, enjoy free parking, and access to great perks.
- Why this job: Be part of a fun team with real opportunities for career advancement.
- Qualifications: Previous customer service or sales experience is a plus; strong communication skills are essential.
- Other info: Work hours are 10am-6pm in a supportive and energetic environment.
The predicted salary is between 24000 - 36000 £ per year.
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To maintain and develop the business with existing and new customers
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To use selling techniques to overcome objections and negotiate prices ensuring that company guidelines are met
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To work towards and achieve individual and company sales targets
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To plan and organise outbound call schedule and ensure that calls are made in accordance with agreed schedules
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To accept incoming calls in accordance with identified service levels
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To understand and develop product knowledge, monitor and report on activities, and to provide relevant management information to the product buying teams
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To offer appropriate alternative products as required
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To increase customer order value by offering additional products and special offers
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Input orders received by fax and up-sell on those orders
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Previous experience within a customer service or sales team
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Good interpersonal and communication skills
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Flexible
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Have the ability to build excellent relationships – both internal and external customers
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Ability to work well under pressure
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IT literate in Microsoft Word, Excel and Email
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Good organisational skills
£24,000 Basic plus commission OTE £36000 Year 1 plus many large company more benefits, rewards galore, free parking and genuine promotional prospects
Hours 10am-6pm – Parking available
Brilliant fun and vibrant environment…great team…lots of opportunity to develop…lots of genuine promotional prospects
Telephone Account Manager employer: Reed Specialist Recruitment Ltd
Contact Detail:
Reed Specialist Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Account Manager
✨Tip Number 1
Familiarize yourself with effective selling techniques and negotiation strategies. This will help you demonstrate your ability to overcome objections and meet sales targets during the interview.
✨Tip Number 2
Practice your communication skills by engaging in mock calls with friends or family. This will prepare you for both incoming and outgoing calls, showcasing your interpersonal abilities.
✨Tip Number 3
Research our products thoroughly so you can speak confidently about them. Understanding our offerings will allow you to suggest alternatives and upsell effectively during your conversations.
✨Tip Number 4
Highlight any previous experience in customer service or sales during your discussions. Sharing specific examples of how you've built relationships and worked under pressure will make you stand out.
We think you need these skills to ace Telephone Account Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Telephone Account Manager position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your previous experience in customer service or sales. Use specific examples that demonstrate your ability to build relationships, overcome objections, and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal and communication skills. Mention your flexibility and ability to work under pressure, and explain why you are excited about the opportunity to join a vibrant team.
Highlight IT Skills: Since the role requires proficiency in Microsoft Word, Excel, and Email, make sure to mention your IT literacy in your application. Provide examples of how you've used these tools effectively in past roles.
How to prepare for a job interview at Reed Specialist Recruitment Ltd
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experiences and how you've successfully overcome objections. Use specific examples to demonstrate your selling techniques and negotiation skills.
✨Demonstrate Product Knowledge
Research the company's products and services beforehand. Be ready to discuss how you would approach understanding and developing product knowledge to better serve customers.
✨Highlight Your Communication Skills
Since this role involves a lot of interaction with customers, emphasize your interpersonal and communication skills. Share examples of how you've built strong relationships in past roles.
✨Organizational Skills Matter
Discuss how you plan and organize your work, especially regarding outbound calls. Mention any tools or methods you use to stay organized and meet targets under pressure.
