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- Tasks: Join us as a Retail Sales Advisor, providing top-notch service and support to our customers.
- Company: Brewers Decorator Centre has been a trusted name in home decor for over 100 years.
- Benefits: Enjoy 31 days holiday, staff discounts, life assurance, and a pension contribution.
- Why this job: Be part of a friendly team, learn new skills, and make a real impact in customer service.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible hours available, with opportunities for training and career growth.
Location: Redhill
Benefits: Free life assurance, 5% salary employer pension contribution subject to employee contributions, Profit share scheme after qualifying period, Staff discounts, Uniform, 31 days holiday including bank holidays (pro-rata for part time)
Hours: 24 hours a week, Monday, Tuesday, Wednesday - with some Saturdays required. (There can be some flexibility with the days worked)
Salary: £12.10 per hour plus company pension and benefits
We have a great opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Redhill to provide exceptional service to our customers in our store. You will play a vital part in helping serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.
Located close to Redhill town centre, we have been established in Redhill for over 100 years with this store being the first Brewers branch to be opened outside of Eastbourne. With a large showroom selling wallcoverings and soft furnishings as well as a vast range of designer and trade paints, we are well known for being the first choice for decorating materials in the area for all home décor and professional projects.
Our friendly team have a wealth of industry knowledge between them so if you are looking to expand your skills, you will be in the best place to do it. The branch opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm.
A family run business for almost 120 years; we have a long history in our industry and have grown to over 190 branches nationwide. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Responsibilities:
- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for customers, process specialist orders, and request special stock within the branch network
- Develop sales of the company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assist with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store
Who we are looking for:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Keen to learn, develop skills, and progress within our industry
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
In return we offer a comprehensive benefits package consisting of:
- Competitive rates of pay
- 31 days holiday including bank holidays increasing with service
- Free life assurance
- 5% of your salary employer contribution to the pension plan (subject to employee contributions)
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Brewers Colleague discounts giving you huge savings on your home improvements
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
- Access to Medicash, an optional contributory scheme where you can claim money back for the most common routine healthcare treatments
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form. Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.
Retail Sales Advisor employer: Brewers Decorator Centres
Contact Detail:
Brewers Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the products sold at Brewers Decorator Centre. Even if you don't have prior experience, showing that you've done your homework on paints, wallpapers, and fabrics can impress the hiring team.
✨Tip Number 2
Highlight your customer service skills during any interactions. Be prepared to share examples of how you've successfully assisted customers in the past, as this role heavily relies on providing exceptional service.
✨Tip Number 3
Demonstrate your willingness to learn and grow within the company. Mention any relevant training or courses you've taken, or express your enthusiasm for attending training sessions like becoming a Fire Marshall or First Aider.
✨Tip Number 4
Be ready to discuss your teamwork abilities. Since the role involves working closely with colleagues, sharing experiences where you've collaborated effectively can show that you're a great fit for their friendly team environment.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Sales Advisor position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Highlight Customer Service Skills: Since exceptional customer service is a key requirement, make sure to provide specific examples in your CV or cover letter that demonstrate your ability to engage with customers and meet their needs effectively.
Show Enthusiasm for Learning: Mention your willingness to learn and develop new skills, especially since the company offers training. This shows that you are proactive and eager to grow within the role.
Complete the Application Form: When applying, ensure that you fill out the mandatory application form completely. Double-check for any errors or missing information, as incomplete applications may not be considered.
How to prepare for a job interview at Brewers Decorator Centres
✨Showcase Your Customer Service Skills
As a Retail Sales Advisor, exceptional customer service is key. Prepare examples of how you've successfully assisted customers in the past, highlighting your ability to understand their needs and provide tailored solutions.
✨Demonstrate Team Spirit
This role requires working closely with colleagues. Be ready to discuss your experiences in team settings, showcasing how you contribute positively to group dynamics and support your teammates.
✨Express Willingness to Learn
The company values candidates who are eager to learn and develop. Share your enthusiasm for gaining new skills, especially regarding product knowledge and any training opportunities they offer.
✨Prepare Questions About the Role
Engage your interviewers by asking insightful questions about the position and the company culture. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
