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- Tasks: Lead and inspire a restaurant team to deliver exceptional customer experiences.
- Company: Join Fenwick, a historic family-owned department store chain with a legacy since 1882.
- Benefits: Enjoy up to 25% discount, 28 days annual leave, and a birthday off!
- Why this job: Be part of a collaborative culture that values your passion for food and service.
- Qualifications: Experience in managing a full-service restaurant and a flair for excellent customer service required.
- Other info: Work-life balance with a competitive salary and opportunities for personal growth.
The predicted salary is between 28800 - 42000 £ per year.
We are thrilled to announce a rare and exciting opportunity to lead a restaurant team in our Coppergate Kitchen restaurant in Fenwick York. If you are looking for a management role with an excellent work life balance and competitive package, look no further than Fenwick!
Working week: 40 hours per week. Advertised salary is not inclusive of a variable TRONC service charge allocation which will be paid on top of the advertised salary.
When you join Fenwick, you’ll receive:
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- WeCare - 24/7 GP, wellbeing advice & support service.
- ‘Perks’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- 28 days of annual leave, which includes Bank Holidays, where your allowance grows annually by one day, reaching a maximum of 33 days.
- Pension scheme.
More about our Restaurant Manager role:
As the Restaurant Manager, you will enhance the customer experience through the strong leadership and coaching of the restaurant team, supporting them to deliver a lasting impression to every customer. Whilst developing your team and sharing your passion and knowledge for all things food and service, you will also ensure the smooth running of the full restaurant operation, ensuring targets are achieved or exceeded and delivered on time.
What we are looking for in a candidate:
- Experience in managing a full-service restaurant is essential.
- Passionate about food with a flair for delivering excellent customer service through the strong leadership of the team.
- Experience in coaching and developing a team, sharing your knowledge.
- A strong team player within a wider management team.
- Innate attention to detail and the ability to make commercial decisions.
- An experienced professional who is adaptable, approachable, and resilient.
About Fenwick:
Fenwick boasts a legacy steeped in heritage and history, pioneering style since we first opened our doors in 1882. Renowned for our expertise in luxury, we take pride in being the largest independent, family-owned collection of department stores in the UK. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
Restaurant Manager employer: Fenwick Limited
Contact Detail:
Fenwick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with the Coppergate Kitchen restaurant and its unique offerings. Understanding the menu, the dining experience, and customer expectations will help you demonstrate your passion for food and service during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and developed teams in previous roles. Be ready to discuss specific situations where your coaching made a difference in team performance.
✨Tip Number 3
Network with current or former employees of Fenwick if possible. They can provide valuable insights into the company culture and what it takes to thrive as a Restaurant Manager within their team.
✨Tip Number 4
Prepare to discuss your approach to maintaining high standards in customer service and operational efficiency. Think about how you can align your management style with Fenwick's commitment to delivering an exceptional dining experience.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing a full-service restaurant. Include specific examples of how you've led teams, improved customer service, and achieved targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention your leadership style and how you plan to enhance the customer experience at Fenwick's Coppergate Kitchen.
Highlight Relevant Experience: In your application, emphasise your coaching and team development skills. Provide examples of how you've successfully trained staff and fostered a positive work environment.
Showcase Your Attention to Detail: Demonstrate your attention to detail in your application by mentioning specific instances where your decisions positively impacted restaurant operations or customer satisfaction.
How to prepare for a job interview at Fenwick Limited
✨Show Your Passion for Food
Make sure to express your enthusiasm for food and customer service during the interview. Share specific examples of how you've created memorable dining experiences in the past, as this will resonate well with the hiring team.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you have successfully coached and developed your team in previous roles. Highlight any specific strategies you've used to motivate staff and improve performance.
✨Know the Restaurant's Operations
Familiarise yourself with the operations of a full-service restaurant. Be ready to discuss how you would ensure smooth running and meet targets, as well as any innovative ideas you might have to enhance efficiency.
✨Emphasise Teamwork
Since being a strong team player is crucial, be prepared to share examples of how you've collaborated with other managers or departments. Discuss how you handle conflicts and ensure a positive working environment.
