Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Food & Beverage Operative, delivering exceptional customer service in various settings.
- Company: Work at the 4-star Mercure Daventry Court Hotel, known for its stunning grounds and excellent hospitality.
- Benefits: Enjoy cash incentives, free meals, discounted hotel stays, and opportunities for personal development.
- Why this job: Be part of a friendly team, enhance your skills, and create memorable experiences for guests.
- Qualifications: A positive attitude, willingness to learn, and good communication skills are essential.
- Other info: Flexible hours with opportunities to work mornings, evenings, and weekends.
The predicted salary is between 20000 - 30000 £ per year.
Location: Mercure Daventry Court Hotel, Daventry
Contract type: Casual
Hours: Full Time
Posted date: 26/01/2025
Would you like to work for a company that gives you:
- £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – “Hotel specific”
- Stays in our hotels at discounted prices or even free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C’s apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
Does the below sound like you?
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Good organisational / time management skills.
- Resilient, creativity, able to multitask and can work under pressure
- Good command of English language to enable communication with the team
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
- Deliver exceptional customer experiences all the time
Klarent Hospitality are recruiting for a Food & Beverage Operative. We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
The Role:
- Food & Beverage Operative supports their team in delivering exceptional customer service
- Your working areas may vary i.e., F&B Operative may work in the: Bar, Restaurant, Breakfast, Room Service and/or Conference and Events
- You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience
- Welcome guests in a polite and friendly manner, consistently demonstrating great customer service
- Have a visible presence within your working area
- Ensure that all customer requests and queries are responded to promptly and effectively
- Able to learn from points of complaints to enhance future customer service
- Deal with guest complaints and reacts in a friendly and efficient manner, always ensuring guest satisfaction
- Have a good insight knowledge of hotel and the hotel’s products
The 4-star Mercure Daventry Court Hotel & Spa is situated nearby Drayton Water. The mid-scale hotel with lovely grounds and a stunning inner courtyard is perfect for business trips or leisure. The hotel is ideally located for Silverstone, Althorp House, Towcester racing and Canons Ashby. After an exciting exploration in the surroundings, hotel guests may relax in the on-site wellness centre with swimming pool, sauna and fitness centre. The in-site Fuel restaurant serves finest British cuisine in a contemporary setting.
Food & Beverage Operative employer: KLARENT HOSPITALITY
Contact Detail:
KLARENT HOSPITALITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Operative
✨Tip Number 1
Familiarise yourself with the Mercure Daventry Court Hotel and its offerings. Understanding the hotel's services, such as the Fuel restaurant and wellness centre, will help you engage with guests more effectively and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from previous roles. Highlight situations where you went above and beyond to ensure guest satisfaction, as this aligns perfectly with the expectations for a Food & Beverage Operative.
✨Tip Number 3
Network with current employees or those in similar roles within the hospitality industry. They can provide insights into the company culture and what it takes to succeed at Klarent Hospitality, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your ability to work under pressure and manage multiple tasks. The role requires resilience and creativity, so think of examples that demonstrate these qualities, especially in busy environments like bars or restaurants.
We think you need these skills to ace Food & Beverage Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Food & Beverage Operative position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality or customer service. Emphasise any roles where you demonstrated teamwork, communication skills, and a positive attitude.
Write a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your eagerness to learn. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the team at Mercure Daventry Court Hotel.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at KLARENT HOSPITALITY
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the food and beverage industry during the interview. Share any relevant experiences that highlight your passion for providing excellent customer service and making guests feel welcome.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be prepared to discuss your experience in team settings. Highlight examples where you collaborated effectively with colleagues to achieve a common goal or enhance customer satisfaction.
✨Prepare for Customer Service Scenarios
Anticipate questions about how you would handle specific customer service situations, such as dealing with complaints or ensuring guest satisfaction. Practising your responses can help you convey your problem-solving skills and friendly approach.
✨Know the Venue and Its Offerings
Familiarise yourself with the Mercure Daventry Court Hotel and its amenities before the interview. Being knowledgeable about the hotel’s services and local attractions will demonstrate your genuine interest in the position and help you engage more effectively with the interviewers.
