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- Tasks: Coordinate repairs and enhancements, ensuring timely scheduling and communication with clients.
- Company: Join TK Elevator, a leader in urban mobility, committed to safety and efficiency.
- Benefits: Enjoy 34 days holiday, health cash plans, gym memberships, and more perks!
- Why this job: Be part of a passionate team that values transparency and entrepreneurship.
- Qualifications: 2+ years in administration, excellent organisation, and communication skills required.
- Other info: We welcome diverse applicants and offer equal opportunities for all.
The predicted salary is between 30000 - 42000 £ per year.
TK Elevator UK Ltd is moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, we foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.
We are looking for a Repair Coordinator to join our operations team based in Belfast. This role will be responsible for ensuring all repair and enhancement work is completed within KPIs and customer contracts and carrying out administration tasks for the Repairs team.
As a Repair Coordinator, your day to day will include:
- Ensuring that all repair/enhancements work is scheduled with the subcontractor or repair engineer and client in a timely manner.
- Updating computer systems to reflect the status of jobs.
- Identifying parts required for repairs/enhancements and ordering necessary parts.
- Invoicing all repair work in a timely manner with completion paperwork.
- Maintaining open communication with customers via phone and email.
- Being commercially aware within the role.
Who we are looking for:
- 2+ years experience working in an administration role.
- Extremely good organization skills.
- Able to work well under pressure and manage their own workload.
- Excellent verbal and written communication skills.
- The ability to use your initiative and work well with others.
- Positive attitude and receptive to change.
- Superior customer-care skills.
What we offer:
- Competitive salary paid on a monthly basis.
- 34 days holiday, inclusive of bank holidays.
- Attractive company pension scheme.
- Health cash plan provided, allowing you to claim towards health costs, such as dental, optical, physiotherapy, chiropody, and more.
- Life Assurance Scheme - 4x annual salary.
- Free access to premium health and wellbeing apps.
- Subsidised gym membership.
- Industry-leading enhanced maternity and paternity provision.
- Multiple salary sacrifice benefits including Electric Cars and Cycle2Work.
- Long Service award scheme, with holiday benefits.
- Employee Assistance Programme.
- Refer a friend scheme.
As an equal-opportunity employer, TK Elevator values diversity. TK Elevator welcomes applicants from all individuals and candidates will be equally assessed and selected based on objective criteria.
Application deadline: As long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We look forward to receiving your application.
Repair Coordinator - Belfast employer: thyssenkrupp Elevator
Contact Detail:
thyssenkrupp Elevator Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repair Coordinator - Belfast
✨Tip Number 1
Familiarise yourself with the specific KPIs and customer contracts relevant to the Repair Coordinator role. Understanding these metrics will help you demonstrate your ability to meet targets during interviews.
✨Tip Number 2
Brush up on your organisational skills by practising time management techniques. Being able to showcase how you effectively manage multiple tasks under pressure will be a key selling point in your application.
✨Tip Number 3
Prepare examples of your previous experience in administration roles, particularly those that involved customer communication. Highlighting your superior customer-care skills will set you apart from other candidates.
✨Tip Number 4
Research TK Elevator's company culture and values. Being able to align your personal values with theirs during the interview will show that you're not just a fit for the role, but also for the company.
We think you need these skills to ace Repair Coordinator - Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration roles. Emphasise your organisational skills and any previous work related to customer service or repair coordination.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities of the Repair Coordinator position.
Highlight Communication Skills: Since excellent verbal and written communication skills are crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively with clients and team members.
Showcase Initiative and Adaptability: In your application, include instances where you took the initiative or adapted to changes in your previous roles. This will show that you possess the positive attitude and flexibility they are looking for.
How to prepare for a job interview at thyssenkrupp Elevator
✨Showcase Your Organisational Skills
As a Repair Coordinator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your previous roles where you successfully organised schedules or managed workloads under pressure.
✨Communicate Clearly and Confidently
Excellent verbal and written communication skills are crucial for this role. Practice articulating your thoughts clearly and consider preparing a few questions to ask the interviewer about their communication practices within the team.
✨Demonstrate Customer-Care Skills
Since maintaining open communication with customers is key, think of instances where you've provided exceptional customer service. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Be Prepared to Discuss Initiative
The ability to use your initiative is important for this position. Reflect on times when you took proactive steps to solve problems or improve processes in your previous roles, and be prepared to share these examples during the interview.
