Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers through the claims process and provide excellent service.
- Company: Join a well-established claims company with a strong reputation.
- Benefits: Work from home after training, earn £11.44 per hour, and enjoy weekly pay.
- Why this job: Gain valuable experience in customer service while working in a supportive team environment.
- Qualifications: Customer service experience preferred; detail-oriented and empathetic communication skills required.
- Other info: Initial 2 weeks of office training in Glasgow before remote work begins.
Do you have excellent customer service skills? Are you available immediately? Our client is an established claims company, resolving domestic claims, motor claims, and supporting with loss adjusting. They are looking to hire confident customer service advisors to work alongside their Home Adjusting team on a temporary basis for an initial 12-week period. You will be working from home after the first two weeks of office-based training.
You will be:
- Supporting customers/stakeholders through the entire claims process.
- Providing excellent customer service while recording details accurately on systems.
- Handling difficult conversations in an empathetic manner.
Skills needed:
- Customer service experience (preferably office-based).
- Detail-oriented.
- Glasgow-based due to office-based training for 2 weeks, then working from home.
Details:
- Salary: £11.44 per hour, 35 hours a week - weekly pay.
- Hours: Monday to Friday, between the hours of 8am and 6pm.
Apply today for an immediate phone interview!
Customer Service Advisor to start ASAP employer: Virtual Bridges
Contact Detail:
Virtual Bridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor to start ASAP
✨Tip Number 1
Familiarise yourself with common customer service scenarios, especially those related to claims. Understanding the typical challenges customers face will help you demonstrate your empathy and problem-solving skills during the interview.
✨Tip Number 2
Practice handling difficult conversations by role-playing with a friend or family member. This will prepare you for the types of interactions you might encounter in the role and show your potential employer that you're ready for the challenge.
✨Tip Number 3
Research the company and its claims process thoroughly. Being knowledgeable about their services will not only impress your interviewers but also allow you to ask insightful questions, showcasing your genuine interest in the position.
✨Tip Number 4
Since the role involves working from home after training, ensure you have a suitable workspace set up. Mentioning this during your interview can highlight your readiness and commitment to adapting to remote work.
We think you need these skills to ace Customer Service Advisor to start ASAP
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your customer service experience in your CV and cover letter. Mention specific examples where you successfully handled customer queries or resolved issues, as this will demonstrate your suitability for the role.
Show Empathy in Your Application: Since the role involves handling difficult conversations, include examples in your application that showcase your ability to empathise with customers. This could be a situation where you turned a negative experience into a positive one.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the specific requirements of the job. Mention your availability to start immediately and your willingness to undergo the initial training period in the office.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Virtual Bridges
✨Showcase Your Customer Service Skills
Make sure to highlight your previous customer service experience during the interview. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Empathy
Since the role involves handling difficult conversations, practice demonstrating empathy. Think of scenarios where you had to manage a challenging situation and explain how you approached it with understanding and care.
✨Be Detail-Oriented
As the job requires accurate recording of details, emphasise your attention to detail. You might want to mention any tools or methods you use to ensure accuracy in your work, especially in a fast-paced environment.
✨Prepare for Remote Work
Since you'll be working from home after training, discuss your ability to work independently and manage your time effectively. Share any previous remote work experiences and how you stayed productive and organised.
