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- Tasks: Support security operations across various sites, ensuring safety and professionalism.
- Company: Join Ward Security, a leading provider of security solutions in the UK.
- Benefits: Enjoy perks like gym discounts, SIA licensing support, and a company pension scheme.
- Why this job: Gain valuable experience in the security industry while working with a supportive team.
- Qualifications: Must have a valid SIA licence and at least one year of security experience.
- Other info: Opportunities for training and career progression available.
Are you looking to gain more experience within the security industry? Are you an experienced security officer who is looking for extra hours and would like the opportunity to apply your skills and experience at various sites and locations?
Role: Contract Support Officer
Pay Rate: £12.25 per hour
Shift Pattern: Days, Nights and Weekends
Location: Twickenham, Feltham and Slough area
Role Requirements: Valid SIA licence
Benefits Include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Main Duties:
- Act as a point of contact and information centre to staff and visitors
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the clients property and assets
- Investigate and take the appropriate lawful action as authorised by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels verbally, written, phone and by security radios
- Effective operation of all pass systems relevant to an assignment
- Lawful searches of vehicles and persons in accordance with instructions issued
- Practical working knowledge of all current and applicable firefighting equipment
- Sound working knowledge of health and safety instructions pertaining to assigned duties
- The ability to operate basic switchboard equipment effectively
Must Haves:
- Valid SIA licence
- Proven work experience as a Security Officer (minimum 1 year)
- Excellent customer service and communication skills
- High level of self-presentation
- IT literate - Ability to operate detecting systems and emergency equipment
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Contract Support Officer - Twickenham, Feltham and Slough employer: Ward Security
Contact Detail:
Ward Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Officer - Twickenham, Feltham and Slough
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to the areas of Twickenham, Feltham, and Slough. Understanding local regulations and common security challenges can give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Ward Security. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Highlight your customer service skills during any discussions or interviews. As a Contract Support Officer, you'll need to interact with various people, so demonstrating your ability to communicate effectively is crucial.
✨Tip Number 4
Be prepared to discuss real-life scenarios where you've had to think quickly and solve problems. This role requires quick thinking, so sharing relevant experiences can showcase your suitability for the position.
We think you need these skills to ace Contract Support Officer - Twickenham, Feltham and Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the security industry. Emphasise your SIA licence, customer service skills, and any specific duties you've performed that align with the role of a Contract Support Officer.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the security industry and your desire to work with Ward Security. Mention how your skills and experiences make you a perfect fit for the role and the company culture.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, problem-solving, and IT literacy. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ward Security
✨Know Your Role
Familiarise yourself with the responsibilities of a Contract Support Officer. Understand the key duties such as guarding access points, conducting foot patrols, and completing daily reports. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience as a security officer. Share specific examples of how you've handled challenging situations, maintained professionalism, and provided excellent customer service. This will showcase your suitability for the role.
✨Demonstrate Communication Skills
Since excellent communication is crucial in this role, practice articulating your thoughts clearly. Be ready to explain how you would communicate effectively with staff and visitors, both verbally and in writing, as well as how you would handle any conflicts.
✨Showcase Problem-Solving Abilities
Prepare to discuss scenarios where you've had to think quickly and solve problems on the job. Highlight your quick thinking and ability to remain calm under pressure, as these traits are essential for a Contract Support Officer.
