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- Tasks: Join our team as a Parts Advisor, managing parts and delivering top-notch customer service.
- Company: Endeavour Automotive is a fast-growing dealer group representing major automotive brands across 22 UK dealerships.
- Benefits: Enjoy a supportive work environment with opportunities for personal development and recognition of achievements.
- Why this job: Be part of a dynamic team in the automotive industry, where your passion and skills can shine.
- Qualifications: Must be a team player with strong communication skills and a knack for organisation.
- Other info: Apply now to kickstart your career in a thriving company with exciting growth potential!
The predicted salary is between 24000 - 36000 ÂŁ per year.
At Endeavour Automotive, our vision is to develop our business to one that we can all be proud of and we can only achieve this by attracting and developing the very best talent and delivering outstanding customer service. We put a lot of time and effort into finding and nurturing the very best candidates for every job; recognising and rewarding achievements of our team members and supporting their personal development.
We are one of the UK’s fastest growing dealer groups representing the Volvo, Hyundai, LEVC, INEOS and Lotus brands across 22 dealerships in London, Buckinghamshire, Hertfordshire, Suffolk and Essex. We are currently looking for an engaging and highly motivated Parts Advisor to join our team.
What you’ll do:
The Parts Advisor’s main role is to look after the workshop counter and trade customers although you will be involved in all areas of the Parts Department’s roles i.e. responsibility for overseeing all parts into the Department, allocating parts to correct bins and sending back exchanged/unwanted parts accordingly. You will also have responsibility for maintaining stock levels.
Who you are:
As a person, you should be able to work under pressure, be a team player and be computer literate. You should have excellent communication and organisational skills in order to deal with customers face to face or over the phone. The role will need you to ensure that walk in and telephone customers are always promptly dealt with and you will need to deliver on sales targets. As a Parts Advisor you will aim always to deliver an incredible experience to all, whether internal or external customers.
Alongside your “customer first” attitude, you will aim to maximise sales, maintain customer retention and over achieve on targets. Passion for the product and delivering the best customer service should be evident in everything you do.
We are looking for someone who is enthusiastic about their work, passionate about the automotive industry and who wants to be part of a dynamic team!
If you are interested in this exciting opportunity, don’t hesitate and please send your CV to us.
Parts Advisor employer: Endeavour Automotive Limited
Contact Detail:
Endeavour Automotive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the brands that Endeavour Automotive represents, such as Volvo and Hyundai. Understanding their products and services will help you engage more effectively with customers and demonstrate your passion for the automotive industry during any discussions.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily relies on delivering an incredible experience to customers. Practice active listening and effective communication techniques to ensure you can handle inquiries both face-to-face and over the phone.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed stock levels or dealt with high-pressure situations in previous roles. This will highlight your ability to thrive in a busy Parts Department environment.
✨Tip Number 4
Network with current employees or others in the automotive industry to gain insights into the company culture at Endeavour Automotive. This can provide you with valuable information to tailor your approach and demonstrate your enthusiasm for being part of their dynamic team.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Parts Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and the automotive industry. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets and provide excellent customer service.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your communication skills, teamwork, and passion for the automotive industry. Make sure to mention your ability to work under pressure and deliver outstanding customer service.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Endeavour Automotive Limited
✨Show Your Passion for the Automotive Industry
Make sure to express your enthusiasm for cars and the automotive sector during the interview. Share any relevant experiences or knowledge about the brands they represent, like Volvo or Hyundai, to demonstrate your genuine interest.
✨Highlight Your Customer Service Skills
Since the role focuses on delivering outstanding customer service, prepare examples of how you've successfully handled customer interactions in the past. Emphasise your ability to remain calm under pressure and your commitment to ensuring a positive experience for every customer.
✨Demonstrate Organisational Skills
Discuss your experience with managing stock levels and overseeing parts allocation. Provide specific examples of how you have maintained organisation in previous roles, as this will be crucial for the Parts Advisor position.
✨Prepare for Sales-Related Questions
As the role involves meeting sales targets, be ready to discuss your sales achievements and strategies. Think of ways you've maximised sales in previous positions and how you plan to do the same at Endeavour Automotive.
