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For Companies At a Glance
- Tasks: Join our vibrant team, multitasking in Reception and Food & Beverage to ensure guest satisfaction.
- Company: Accor is a global leader in hospitality, dedicated to personal growth and limitless opportunities.
- Benefits: Enjoy free meals on duty, discounted hotel rates, and complimentary breaks at Accor properties.
- Why this job: Be part of a fun, passionate team in a fast-paced environment that values your contributions.
- Qualifications: Must have 2+ years in customer service, great communication skills, and a passion for hospitality.
- Other info: Flexibility in working hours is required, including nights and weekends.
Company Description
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Job Description
We are looking for a FUN, PASSIONATE & WELCOMING Team member who wants to join a FANTASTIC TEAM at a VIBRANT hotel! What will you be doing?
- Attend to all guest queries in a prompt, professional manner ensuring a high level of guest satisfaction.
- Multitask as this position includes Reception and Food & Beverage departments.
Qualifications
- Have the passion for customer service and hospitality
- Have great communication and customer relationship skills
- Loves working as part of a passionate team
- Enjoys working in a fast-paced environment
- 2+ years in customer-facing role
- Flexibility in working hours including occasional night shifts, weekends, and bank holidays
Additional Information
- Two complimentary Bonus Breaks - benefit from a free one or two day break in another Accor property in the UK each year
- Employee benefit card offering discounted rates in Accor Hotels worldwide
- Free meals on duty
Multiskilled Team Member - PART TIME 16 HOURS employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multiskilled Team Member - PART TIME 16 HOURS
✨Tip Number 1
Show your passion for hospitality during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what Accor is looking for.
✨Tip Number 2
Familiarise yourself with Accor's values and culture. Understanding their commitment to guest satisfaction and teamwork will help you demonstrate that you're a great fit for their vibrant environment.
✨Tip Number 3
Prepare to discuss your multitasking abilities. Since the role involves both Reception and Food & Beverage, think of scenarios where you've successfully managed multiple responsibilities at once.
✨Tip Number 4
Be ready to showcase your flexibility. Highlight your willingness to work varied hours, including nights and weekends, as this is crucial for the part-time position at Accor.
We think you need these skills to ace Multiskilled Team Member - PART TIME 16 HOURS
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Accor is looking for in a Multiskilled Team Member. Highlight your relevant experience in customer service and hospitality.
Tailor Your CV: Make sure your CV reflects your passion for customer service and your ability to multitask. Include specific examples from your previous roles that demonstrate your communication skills and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Accor and how you can contribute to their vibrant team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Accor Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what excites you about working in a vibrant hotel environment and how you can contribute to creating memorable experiences for guests.
✨Demonstrate Multitasking Skills
Since the role involves both Reception and Food & Beverage departments, be prepared to discuss your multitasking abilities. Provide examples from previous roles where you successfully managed multiple responsibilities at once, showcasing your ability to thrive in a fast-paced setting.
✨Highlight Your Customer Service Experience
With 2+ years in a customer-facing role, be ready to share stories that illustrate your strong communication and relationship-building skills. Discuss how you've handled guest queries and ensured satisfaction, as this will resonate well with the company's focus on high-level service.
✨Be Flexible and Open-Minded
Accor values flexibility, so mention your willingness to work varied hours, including nights and weekends. This shows that you're adaptable and ready to meet the demands of the job, which is crucial for a successful team member in a dynamic hotel environment.
