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- Tasks: Join our team to provide top-notch customer service and keep the store running smoothly.
- Company: SPAR Coatbridge is a family-run business dedicated to serving local communities for over a century.
- Benefits: Enjoy flexible hours, a 10% staff discount, and opportunities for career growth.
- Why this job: Be part of a friendly team that values community and offers training for success.
- Qualifications: Great communication skills are essential; retail experience is a bonus but not required.
- Other info: We welcome applications from everyone and promote an inclusive workplace.
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.
Our Customer Service Assistants work as a team; together we provide everything from tonight's dinner to 'Food to Go', to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don't worry it's not essential as we'll ensure that you have all the training you need to do an amazing job.
In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community:
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our 'Food to Go' CJ's counter
- Maintain excellent standards of store hygiene and compliance
Customer Service Assistant Coatbridge employer: Sparscotland
Contact Detail:
Sparscotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant Coatbridge
✨Tip Number 1
Familiarise yourself with SPAR's values and community involvement. When you understand their commitment to local communities, you can tailor your conversations during interviews to show how you align with their mission.
✨Tip Number 2
Demonstrate your flexibility by being open about your availability. Since the role requires working mornings, evenings, and weekends, showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in the past, even if it's from different sectors. This will help you illustrate your skills and show that you can deliver the friendly service they value.
✨Tip Number 4
Research common grocery store promotions and products. Being knowledgeable about what SPAR offers will allow you to engage with customers effectively and demonstrate your enthusiasm for the role.
We think you need these skills to ace Customer Service Assistant Coatbridge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what SPAR Coatbridge is looking for in a Customer Service Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your customer service skills and any relevant experience, even if it's not in retail. Use specific examples to demonstrate how you've provided excellent service in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your flexibility regarding working hours and your commitment to providing friendly and efficient service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Sparscotland
✨Show Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to share examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for a customer.
✨Demonstrate Flexibility
The job requires working various shifts, including mornings, evenings, and weekends. Highlight your availability and willingness to adapt to different schedules during the interview.
✨Emphasise Teamwork
As a Customer Service Assistant, you'll be part of a team. Share experiences that showcase your ability to work collaboratively with others, whether in retail or other environments.
✨Research SPAR and Its Values
Familiarise yourself with SPAR's history and values, especially their commitment to community service. This will show your genuine interest in the company and help you align your answers with their mission.
