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- Tasks: Assist in managing patient pathways and administrative tasks in a busy Urology department.
- Company: Join the Bristol Urological Institute, a leading NHS facility dedicated to urological care.
- Benefits: Enjoy a competitive salary, full-time hours, and the chance to make a real impact.
- Why this job: Be part of a supportive team, gain valuable experience, and help patients navigate their healthcare journey.
- Qualifications: GCSEs in Maths and English, good organisational skills, and some NHS experience preferred.
- Other info: This is a permanent role with opportunities for growth in a dynamic healthcare environment.
The predicted salary is between 24071 - 25674 £ per year.
A fantastic opportunity has recently arisen within the Bristol Urological Institute for a Patient Pathway Assistant working 30 hours a week to join our busy Urology department within the Bladder cancer team. This role supports the administrative processes for patients with Urological issues in the Bristol and South West area, as well as RTT patients needing general urology care.
The role will involve working closely with the Consultant Team and Patient Pathway Coordinator, deputising for them as required. The ideal candidate will need to work in a calm, logical, organised, and methodical way while being able to multi-task in a busy environment with complex patient pathways.
Main duties of the job:- The Urology Patient Pathway Assistant is responsible for supporting the Patient Pathway Coordinator to manage the inpatient and day case waiting lists for Consultant Urologists operating at Southmead Hospital, coordinating admission and associated pre-operative clinics and theatre lists.
- Support the Patient Pathway Coordinator in ensuring that patients are admitted efficiently for investigative treatments and procedures.
- Add, remove, and modify patients to and from the waiting list as requested.
- Book theatre lists as dictated by the Patient Pathway Coordinator.
- Schedule outpatient appointments, book pre-admission appointments, and organise investigative treatments.
- Provide administrative support to consultant/clinical teams.
- Ensure accurate completion of clinic letters once dictation has been received.
- Maintain patient confidentiality at all times.
- Liaise with partner organisations to assist in facilitating patient treatment.
- Provide advice to patients regarding admission and their position on the waiting list.
- Handle enquiries from all service users in a courteous manner.
- GSCE in Maths and English
- Good organisational skills
- Ability to follow procedures
- NHS Experience, Patient pathway knowledge
- PAS experience
If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Urology Patient Pathway Assistant - Bladder Team employer: North Bristol NHS Trust
Contact Detail:
North Bristol NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urology Patient Pathway Assistant - Bladder Team
✨Tip Number 1
Familiarise yourself with the specific duties of a Urology Patient Pathway Assistant. Understanding the role's responsibilities, such as managing waiting lists and coordinating appointments, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Network with current or former employees in the Urology department at Southmead Hospital. They can provide valuable insights into the team dynamics and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Highlight any relevant NHS experience you have, especially in patient pathways or administrative roles. Being able to speak about your direct experiences will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you handle multi-tasking in a busy environment. Think of examples from your past work where you successfully managed multiple tasks, as this is crucial for the role.
We think you need these skills to ace Urology Patient Pathway Assistant - Bladder Team
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Urology Patient Pathway Assistant role. Emphasise any NHS experience, organisational skills, and knowledge of patient pathways.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain why you are a good fit for the role and how your background supports the needs of the Bladder Team.
Highlight Relevant Qualifications: Ensure you mention your GCSEs in Maths and English clearly in your application. If you have any additional qualifications or training related to healthcare or administration, include those as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this administrative role.
How to prepare for a job interview at North Bristol NHS Trust
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Urology Patient Pathway Assistant. Familiarise yourself with the specific tasks mentioned in the job description, such as managing waiting lists and scheduling appointments, so you can confidently discuss how your skills align with these duties.
✨Demonstrate Organisational Skills
Since the role requires excellent organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you maintained accuracy and efficiency under pressure, which is crucial in a busy healthcare environment.
✨Show Your Understanding of Patient Pathways
Having knowledge of patient pathways is essential for this position. Be ready to discuss what you know about the patient journey in urology, including any relevant experience you have in similar roles or settings. This will show your commitment to providing quality patient care.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so think of insightful questions to ask the interviewers. Inquire about the team dynamics, challenges faced by the department, or opportunities for professional development. This demonstrates your genuine interest in the role and the organisation.
