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For Companies At a Glance
- Tasks: Build and maintain strong relationships with locums, ensuring satisfaction and driving product adoption.
- Company: Join a rapidly growing tech company transforming the healthcare industry in just five years.
- Benefits: Enjoy flexible working, free parking, and a recognition bonus scheme for high performance.
- Why this job: Be part of a collaborative culture that values your ideas and promotes personal development.
- Qualifications: Passion for customer service and understanding of SaaS products is essential.
- Other info: Located in Belfast, with easy access to transport and great local cafes.
The predicted salary is between 28800 - 43200 £ per year.
As a Locum Success Executive, you will ensure that locums receive value from our platform through a combination of proactive outreach and automated engagement. You will focus on driving satisfaction, adoption, and retention.
Why work at Locate a Locum?
In just five short years we’ve grown from two staff to nearly thirty across two offices. In this time, we’ve changed the healthcare industry through our innovative technology. We encourage our team to continually develop themselves and their career within a collaborative environment; if anyone has an idea of how to improve our product or service, we want to hear it.
What are the perks?
- Location & Free parking: We have two spacious offices based in Belfast City, a short walk from major transport hubs, and an even shorter walk from great cafes and restaurants. We also offer free parking.
- Work/Life Balance: We want our team to be happy and healthy. We ensure a good work-life balance by offering flexible working, regular team lunches, and away days. Having fun is one of our core company values.
- Recognition Bonus Scheme: On top of your well-earned salary, we identify and celebrate high performance and task ownership with our company bonus programme.
Don’t see anything that suits your skills? We are always on the lookout for top talent. If you don’t see a role that suits but think you have what it takes to join our fast-paced team, email us directly at recruitment@locatealocum.com.
Customer Success Executive (Locums) employer: Locate a Locum
Contact Detail:
Locate a Locum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Executive (Locums)
✨Tip Number 1
Familiarise yourself with the healthcare industry and the specific needs of locums. Understanding their challenges and how our platform can address them will help you engage more effectively during interviews.
✨Tip Number 2
Showcase your customer engagement skills by preparing examples of how you've successfully built relationships in previous roles. Highlighting your proactive outreach strategies will demonstrate your fit for the Customer Success Executive position.
✨Tip Number 3
Research our company culture and values, especially our focus on collaboration and innovation. Be ready to discuss how you can contribute to this environment and share any ideas you have for improving customer satisfaction.
✨Tip Number 4
Prepare questions that show your interest in the role and the company. Asking about team dynamics, success metrics, and opportunities for professional development can set you apart as a candidate who is genuinely invested in the position.
We think you need these skills to ace Customer Success Executive (Locums)
Some tips for your application 🫡
Understand the Role: Before applying for the Customer Success Executive position, take time to thoroughly understand the responsibilities and expectations outlined in the job description. This will help you tailor your application to highlight relevant skills and experiences.
Tailor Your CV: Make sure your CV reflects your experience in customer success, SaaS products, and any relevant technical support roles. Use specific examples that demonstrate your ability to build relationships and drive customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer success and your understanding of the locum healthcare sector. Highlight how your proactive approach can contribute to driving satisfaction and retention for locums.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Locate a Locum
✨Understand the Role
Make sure you have a clear understanding of what a Customer Success Executive (Locums) does. Familiarise yourself with the responsibilities, such as driving customer satisfaction and retention, so you can speak confidently about how your skills align with these tasks.
✨Showcase Your Communication Skills
As this role involves building relationships with customers, be prepared to demonstrate your communication skills. Share examples of how you've successfully engaged with clients in the past and resolved their issues effectively.
✨Research the Company
Take some time to learn about Locate a Locum and its impact on the healthcare industry. Understanding their values and recent developments will help you tailor your responses and show genuine interest during the interview.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your expectations, especially regarding work-life balance and team collaboration.
