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- Tasks: Manage debt collection and account reconciliation while supporting the Credit Control Team.
- Company: Join a Not for Profit licensing authority dedicated to making a positive impact.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be the go-to person for debtor queries and enhance your finance skills in a supportive team.
- Qualifications: Experience in Credit Control and strong communication skills are essential; part CICM qualification is a plus.
- Other info: Work closely with various departments to improve processes and provide excellent customer service.
The predicted salary is between 28800 - 43200 £ per year.
A Not for Profit licensing authority is looking for an experienced Credit Controller. Reporting to the Credit Control Manager you will be keen to establish yourself as the go-to person for all debtor queries, both internally and externally, and take on new responsibilities.
Whilst you will be working within a fast-paced and dynamic team, you will be relied upon to ensure all debts are chased and collected promptly, along with all administrative record keeping and reporting, whilst upholding our company values.
Main responsibilities/Key tasks:
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Responsible for ensuring that debt is collected and accounts reconciled.
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Dealing with incoming Purchase Orders and Customer Forms in accordance with company policy.
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Monthly debtors reporting completed in line with Finance’s month-end timetable.
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Monthly reconciliation of accounts receivables to the general ledger.
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Liaising with Customer Relationship Managers to resolve payment delays.
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Liaising with external solicitors on larger debts through to payment.
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Dealing with charges of interest and legal costs upon receipt.
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Management of Bad Debt Provision for Quarterly/Year End write-offs.
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Working with other departments internally on projects to improve the credit control process.
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Other duties within the Finance team, as and when required.
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Provide support and guidance to members of the Credit Control Team as and when required.
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Administer credit card payments.
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Excellent customer service / handling often complex customer issues.
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Friendly, personable, ‘cando’ demeanour.
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Delivery-focussed. Someone who takes pride in getting things done.
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Commitment to quality.
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Excellent communicator.
Essential skills:
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Good exposure to all aspects of Credit Control.
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Part CICM qualification would be advantageous.
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Excellent written and verbal communication skills.
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Excellent systems knowledge and proven ability to adapt quickly to new programs.
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Excellent interpersonal skills.
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SAP and SalesForce experience desirable but not essential.
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Ability to work closely with other departments to continuously improve the debtor position.
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Competent in Microsoft Office, and a very good understanding of Excel is essential.
Credit Controller employer: Val Wade
Contact Detail:
Val Wade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the specific software mentioned in the job description, like SAP and SalesForce. Even if you don't have direct experience, showing that you're willing to learn these systems can set you apart.
✨Tip Number 2
Highlight your experience in managing debtor queries and resolving payment delays. Be prepared to discuss specific examples of how you've successfully navigated complex customer issues in previous roles.
✨Tip Number 3
Demonstrate your commitment to quality and delivery by preparing to share instances where you've improved processes or contributed to team success. This shows that you align with our company values.
✨Tip Number 4
Network with professionals in the finance and credit control sectors. Engaging with others in the field can provide insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and any relevant qualifications. Emphasize your skills in communication, customer service, and teamwork, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the organization. Mention specific experiences that demonstrate your ability to handle debtor queries and your commitment to quality and delivery.
Showcase Relevant Skills: Clearly outline your proficiency with systems like Microsoft Office, especially Excel, and any experience with SAP or SalesForce. Highlight your ability to adapt to new programs quickly, as this is essential for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as excellent written communication skills are a key requirement for this position.
How to prepare for a job interview at Val Wade
✨Show Your Expertise in Credit Control
Make sure to highlight your experience and knowledge in all aspects of credit control. Be prepared to discuss specific examples of how you've successfully managed debt collection and reconciled accounts in previous roles.
✨Demonstrate Excellent Communication Skills
Since the role requires excellent written and verbal communication, practice articulating your thoughts clearly. Prepare to discuss how you've handled complex customer issues and liaised with different departments or external parties.
✨Familiarize Yourself with Relevant Software
While SAP and SalesForce experience is desirable but not essential, showing a willingness to learn and adapt to new systems can set you apart. Brush up on your Microsoft Office skills, especially Excel, as this will be crucial for reporting and reconciliation tasks.
✨Emphasize Your Teamwork and Support Skills
The role involves working closely with other departments and providing support to the Credit Control Team. Be ready to share examples of how you've collaborated with others to improve processes or resolve issues, showcasing your friendly and 'can-do' attitude.
