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For Companies At a Glance
- Tasks: Lead and manage a data centre, ensuring top performance and reliability.
- Company: Digital Realty connects companies with secure data solutions globally.
- Benefits: Enjoy a dynamic team, development opportunities, and a supportive work environment.
- Why this job: Join us to innovate and make a real impact in the tech world.
- Qualifications: 5-10 years in critical mechanical/electrical environments; leadership experience required.
- Other info: Be part of a global network with over 300 facilities in 25+ countries.
The predicted salary is between 43200 - 72000 £ per year.
Your role
The Manager Data Center (MDC) is responsible for managing and overseeing the performance of a data center site(s), ensuring optimal performance and reliability. The role involves active management aligned with our four pillars of Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability, and Governance, risk and compliance. The MDC is accountable for all maintenance, repairs, upgrades, expansion activities, and customer service activities within the sites. Additionally, the MDC monitors all customer service and maintenance activities and provides coaching and instructions to the team.
What you'll do
- Health & Safety Oversight: Ensure adherence to Quality Management, Environmental, and Health & Safety responsibilities. Responsible for all site activities related to Health & Safety and governance compliance, including site induction, permits, and adherence to guidelines (e.g., SOC and ISO). Ensure sites and assets are maintained in good condition.
- Operational Efficiency and Maintenance: Operate the site as energy-efficient as possible in coordination with relevant functions. Ensure accurate performance of monitoring and management systems. Ensure timely, efficient, high-quality execution of maintenance and customer service tasks, including corrective and preventive maintenance, remote services, customer inquiries, and audits. Oversee alarm monitoring and management of site assets during office hours with ICT support. Manage team productivity and resource capacity through planning and prioritization.
- People Management: Manage team members, including training, coaching, and development. Manage site group budget for tidiness and workability. Approve capacity requests for power, space, and cooling, providing feasibility solutions and alternative proposals as needed. Review and approve installation works from Implementation services and Projects.
- Incident Management and Documentation: Manage incidents to prevent disruption and ensure SLA compliance, including problem management. Maintain up-to-date site documentation. Develop and maintain a Multi-Year Site Plan with scheduled maintenance, asset assessments, and replacements. Contribute to planning and budgeting processes within Service Operations and other functions.
What you'll need
- 5-10 years of experience in mission-critical mechanical & electrical environments, preferably in IT/Telecom.
- 3+ years managing a team of direct and indirect reports.
- Proven experience in facilities management and maintenance governance.
- Knowledge of data center infrastructure and standards.
- Experience in Data Centers or similar environments is advantageous.
- Experience with maintenance management systems and ITIL/ServiceNow is a plus.
- Strong leadership and communication skills.
- Fluent in English, both written and verbal.
- High energy, committed, adaptable, and proactive with good prioritization skills.
A bit about us
Digital Realty connects companies and data through data center, colocation, and interconnection solutions. Our global platform offers a secure meeting place for data, with over 300 facilities across more than 50 metros in 25+ countries. Learn more at digitalrealty.com or follow us on LinkedIn and Twitter.
What we can offer you
Join a dynamic, inclusive team committed to innovation and growth. We provide development opportunities and a supportive environment where you can thrive and make a difference. Apply now to shape your future with us.
Manager Data Center (Chessington) employer: Digital Realty
Contact Detail:
Digital Realty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Data Center (Chessington)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in data centre management. Understanding innovations in energy efficiency, sustainability practices, and compliance standards will not only enhance your knowledge but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the data centre industry. Attend relevant conferences or webinars, and connect with current employees at Digital Realty on platforms like LinkedIn. This can provide you with insider insights and potentially valuable referrals.
✨Tip Number 3
Prepare to discuss your leadership style and team management experiences in detail. Be ready to share specific examples of how you've successfully managed teams, improved operational efficiency, or handled incidents in previous roles.
✨Tip Number 4
Research Digital Realty's values and recent projects. Tailoring your conversation to align with their mission and demonstrating your enthusiasm for contributing to their goals can set you apart from other candidates.
We think you need these skills to ace Manager Data Center (Chessington)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data centre management, facilities management, and team leadership. Use specific examples that demonstrate your skills in operational efficiency and compliance with health and safety standards.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the job description. Emphasise your experience in managing teams and your knowledge of data centre infrastructure. Show enthusiasm for the role and how you align with the company's values.
Highlight Relevant Skills: In your application, clearly outline your skills related to incident management, maintenance governance, and customer service. Mention any experience with maintenance management systems and ITIL/ServiceNow, as these are advantageous for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a managerial position.
How to prepare for a job interview at Digital Realty
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the responsibilities of the Manager Data Center position. Familiarise yourself with the four pillars of Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability, and Governance. This will help you demonstrate your alignment with the company's goals.
✨Showcase Your Leadership Skills
As this role involves managing a team, be prepared to discuss your leadership style and experiences. Share specific examples of how you've successfully trained, coached, and developed team members in previous roles, highlighting your ability to foster a productive work environment.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your knowledge of data centre infrastructure and maintenance governance. Be ready to answer questions about your experience with mission-critical environments and any relevant systems like ITIL or ServiceNow.
✨Demonstrate Your Commitment to Safety and Compliance
Health and safety oversight is a key part of this role. Be prepared to discuss your understanding of Quality Management, Environmental, and Health & Safety responsibilities. Share any past experiences where you ensured compliance and maintained high standards in these areas.
