At a Glance
- Tasks: Lead a team to ensure visitors have an amazing experience at St Paul's Cathedral.
- Company: Join the iconic St Paul's Cathedral, a symbol of history and culture in London.
- Benefits: Enjoy a competitive salary and benefits while working in a stunning environment.
- Why this job: Be part of a passionate team and make a real impact on visitor experiences.
- Qualifications: Looking for enthusiastic leaders with great communication skills and a love for hospitality.
- Other info: Work 35 hours a week on a flexible roster, Monday to Sunday.
The predicted salary is between 20770 - 40164 £ per year.
Salary: c.£34,617 per annum plus benefits
Hours: 35 hours per week on a roster from Monday to Sunday
St Paul’s Cathedral is currently seeking two Visitor Operations Supervisors to join our Visitor Engagement team in one of the most iconic buildings in the world.
In this role you will be responsible for leading a team of Visitor Experience Assistants in delivering a warm welcome and an excellent custo…
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Visitor Operations Supervisor employer: Redway HR
Contact Detail:
Redway HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Operations Supervisor
✨Tip Number 1
Familiarize yourself with St Paul's Cathedral and its visitor experience. Understanding the history, architecture, and visitor engagement strategies will help you demonstrate your passion for the role during the interview.
✨Tip Number 2
Highlight your leadership skills and experience in managing teams. Be prepared to share specific examples of how you've successfully led a team in a customer service environment, as this is crucial for the Visitor Operations Supervisor role.
✨Tip Number 3
Showcase your ability to handle challenging situations. Think of instances where you've resolved conflicts or improved visitor experiences, as this will demonstrate your problem-solving skills and commitment to excellent customer service.
✨Tip Number 4
Network with current or former employees of St Paul's Cathedral if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Visitor Operations Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Visitor Operations Supervisor position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in visitor operations or customer service roles. Provide specific examples of how you've successfully led teams or improved visitor experiences.
Show Your Passion: Express your enthusiasm for working at St Paul's Cathedral and your commitment to delivering excellent customer service. Mention any personal connections to the site or its history that inspire you.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at Redway HR
✨Show Your Leadership Skills
As a Visitor Operations Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you motivate and support your team members.
✨Demonstrate Customer Service Excellence
This role focuses on delivering an excellent customer experience. Share specific examples of how you've gone above and beyond for customers in past roles.
✨Familiarize Yourself with St Paul's Cathedral
Research the history and significance of St Paul's Cathedral. Showing your passion and knowledge about the venue will impress the interviewers and demonstrate your commitment to the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life situations. Think of scenarios where you had to handle difficult visitors or resolve conflicts effectively.