Process Improvement Specialist

Connect 44 is looking for a Process Improvement Specialist to join the team.

Employment Type: Contract

Role Details:

• Collect, process, and analyze data to transform it into meaningful insights that can guide strategic actions.
• Identify, plan, and implement key projects to improve quality, reduce costs, and increase productivity.
• Provide management with status updates, feedback, and appropriate reporting.
• Use appropriate measurement, analysis, and evaluation methods to accurately identify and document process improvements.
• Evaluate process improvement information, including policy and procedures to identify inefficiencies and coordinate to determine a future state that satisfies the business requirements.
• Drive the discovery, design, and implementation of transformation activities – including process improvements, service efficiencies, and automation activities.
• Work with Service Delivery teams to create a clear roadmap of activities required to achieve project objectives, including service improvement plans with customers.
• Ensure an effective RAID is in place for the project.
• Support with customer stakeholder meetings as appropriate.
• Provide ongoing support towards new business initiatives where required.
• Where required, support the transition and transformation of wider group-based services and initiatives.

#J-18808-Ljbffr